Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available!
What We Offer:
- Full-time hours with flexible shift options
- Subsidized public transit
- Group benefit plan
- Convenient downtown location and on-site security
- Opportunities for professional development and growth
- Friendly, supportive and diverse work environment
- Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
- Competitive commission structure
Responsibilities:
- Using a variety of tools (Facebook, 411 etc.) you will investigate sources that lead to the location of a displaced consumer or debtor
- Investigate sources in an effort to locate assets on personal and/or commercial accounts
- Document in house systems with details of file activity
- Establish contact with consumers (by telephone) to determine and confirm if findings are accurate
- Negotiate payment of debts in accordance with client and company guidelines
- Investigate and advise on different forms of payment and/or settlement options
- Clearly document/update files on the system to support file activity
- Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times
Qualifications:
- 3rd party collections or Skip Tracing experience considered an asset
- Customer service and call centre experience considered an asset
- Strong investigative skills
- Excellent verbal and written communication
- Self-motivated, goal and detail oriented
- Sound decision making and judgement
- Strong organizational skills
- Dedicated and ethical
- Ability to work individually and with a team in a fast paced environment
- Solid computer skills
- Strong grasp of the English language
- Ability to think outside of the box to reach a solution
- Successful candidates will be subject to a criminal record check
Requirements:
- To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application
No previous experience is necessary! CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.
Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!
