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Event Planning & Execution
· Ensure that all Food & Beverage items are presented and served correctly, adhering to the standards set out by Park Hospitality, noting any special requests & instructions set out on the Banquet Event Order.
· Ensure that communication is constantly maintained between the Banquet Chef/Culinary Department Representative during the event, alerting him/her of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
· Ensure banquet staff return all equipment to the storage areas and that all areas are left clean and tidy, including setting up Park Café to its original setup for business the next day.
· Follow the direction of the Banquet Manager, Banquets & Catering General Manager, and Executive Chef in their direction of the event/banquet.
· Make sure the room is completely set and clean for a function prior to guests’ arrival.
· Complete daily tasks and report any unfinished tasks.
· Maintain and ensure all function information is up to date with respect to last-minute changes or revisions.
· Remain constantly visible on the banquet floor during events to assist guests and staff and be a hands-on support to staff in their duties.
· Demonstrate Park Hospitality values and standards in all interactions with guests and co-workers.
· Resolve client and guests’ issues or complaints.
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