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Bartending
· Provides exceptional customer service to all customers by greeting and acknowledging all customers as they come in contact with.
· Assists patrons select food and beverage choices by presenting menu and offering cocktails/beverages and courses.
· Explains menu options to patrons.
· Answers food and beverage preparation questions and seeks guidance from kitchen staff on special dietary requirement questions.
· Records and transmits customer’s orders to kitchen ensuring options are clearly recorded.
· Punches orders into POS; issues bills and accepts payment from customers.
· Acts as ambassador to APC answering questions about attractions and special events happening both in the restaurants and within the park as a whole.
· Ensure service excellence standards to enhance and improve the guest experience.
· Monitor inventory and restaurant supplies, ensuring sufficient stock levels.
· Adhere to all LGCA and MB Health regulations.
· Maintain a working knowledge of all statutory regulations affecting restaurant health and safety, ensuring that any safety hazards are identified and rectified.
· Ensure cleanliness and hygiene is maintained in the restaurant areas including refrigerators, storerooms and that food products are rotated to ensure high standards of freshness.
· Assist in the deliveries to ensure the products have been delivered, stored, and secured according to the standards set by provincial health regulations when required.
· Respond in a positive and timely manner to all internal and external guest requests and complaints.
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