This is a temporary 3-month position. The Receptionist will primarily be responsible for answering all incoming calls, act as the first point of contact for visitors and provide general information to management, staff, clients, and the public. This role will also manage and administer inbound and outbound mail.
Primary Responsibilities:
- Answer a multi-line extension telephone system, address and respond to electronic inquiries; refer and/or redirect calls, emails, or visitors as required.
- Act as a first point of contact and provide general information to management, staff, clients, and the public relating to questions, concerns or suggestions; maintains security and monitors logbook.
- Present a positive and professional image of the organization when interacting with employees, customers, clients visitors, and the management group.
- Administer and manage inbound and outbound mail, including priority post, packages, courier services, and other correspondence.
- Maintain a high level of confidentiality in all communications.
- Organize, match and file office records.
- Photocopying, laminating and binding documents.
Required Skills and Attributes:
- Proficiency in Microsoft Office programs, including Outlook, Word, Excel and PowerPoint
- Effective communication skills (verbal and written in English)
- Superior telephone manners and interpersonal skills
- Strong organizational skills, with ability to prioritize and manage conflicting demands
- Ability to deal with others in a sensitive tactful, diplomatic, and professional manner
- Demonstrated ability to respond quickly in a dynamic and changing environment
- Effective working in a team environment, as well as individually
Education Requirements & Qualifications:
- High School diploma or equivalent
- One year of experience in a related position
- Experience operating a multi-line extension telephone system
Working Environment:
- Open office high traffic environment with appropriate facilities
- Workstations are equipped with a desk, chair, filing cabinet, integrated office phone, and computer.
- Normal office hours of operation 8:00 am – 4:30 pm with a 30-minute unpaid lunch break
- Physical activities will consist of prolonged periods of sitting, periodic filing, inter-office walking, and meeting room attendance.
Compensation Disclosure:
The expected compensation range for this position is to be advised
Artificial Intelligence (AI) Disclosure:
Please note that CONCAST does not use artificial intelligence as part of the screening, assessment, and selection process.
Vacancy Status Disclosure:
This job posting if for an existing vacancy within our organization
Con-Cast Pipe is an equal opportunity employer, and we are committed to establishing a qualified and diverse workforce. We are committed to accommodating applicants with disabilities throughout the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require a disability related accommodation to participate in our recruitment process, please contact Human Resources. Any information received relating to accommodation will be addressed confidentially.
Applications from qualified candidates and/or questions, comments or related feedback from employees should be sent to Human Resources at: hr@concastpipe.com
