At Connecting Care, we proudly embrace The Eden Alternativeā¢ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident directed principles, fostering an environment that goes beyond meeting physical needs to truly enhance the well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based care. Founded in rural Alberta, our commitment to care exceeds expectations ā we are dedicated to creating a vibrant, inclusive, and compassionate environment for seniors and our employees. With a mission to build and operate person-directed communities, we value individuality, dignity, knowledge, hospitality.
Role Overview
The Server is responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience. They act as a key liaison between the kitchen and residents or guests, ensuring all needs are met with professionalism and care. In this role, fostering a sense of connection and personalizing each dining experience helps create a warm, inviting atmosphere that supports residentsā overall well-being.
Key Accountabilities
- Greet residents or guests warmly and take their food and beverage orders.
- Understand menu item composition and how it may impact resident dietary restrictions.
- Provide recommendations on menu items and accommodate dietary restrictions.
- Relay orders accurately to the kitchen staff and articulate
- Deliver food and drinks promptly and ensure accuracy.
- Preparing and providing appropriate texture modified meals and dietary requirements
- Cleaning and maintaining kitchen equipment daily
- Refill beverages, clear plates, and attend to guests’ needs during their meals.
- Keep tables and dining spaces clean, organized, and set for service.
- Clear and reset tables efficiently after each meal.
- Where appropriate, invite residents to participate in setting up or clearing their tables, helping to foster a sense of involvement and independence.
- Build a positive rapport with residents by offering attentive service that recognizes their individuality and preferences.
- Build positive relationships with residents or guests by providing excellent service.
- Address concerns or special requests in a professional and courteous manner.
- Work closely with the kitchen team to ensure smooth service.
- Assist with plating, food preparation, and restocking as needed.
- Follow all food handling, hygiene, and safety regulations.
- Maintaining environmental public health standards and provincial standards for regulatory bodies
- Participating in community committees and working groups to support community initiatives
- Contribute to an atmosphere where residents feel heard and valued, enhancing their overall dining experience.
- Ensure the proper use of personal protective equipment (PPE) as necessary.
Required Education & Documentation
- High school diploma or equivalent (preferred but not mandatory).
- Food Safety Handling Certificate (e.g., ServSafe or Food Safe).
Required Skills
- Strong communication and interpersonal skills.
- Attention to detail for accurate order-taking and service.
- Ability to multitask and work efficiently in a fast-paced environment.
- Excellent customer service skills with a friendly demeanor.
- Basic math skills for handling checks and payments if required.
Additional Preferred Education and Skills Asset
- Previous experience in serving or hospitality is an asset.
- WHMIS certification for handling cleaning chemicals.
- CPR or First Aid certification (preferred but not mandatory).
Why Join Our Team?
- Competitive compensation package
- Opportunity for personal and professional growth
- We provide an approach to care that supports the WHOLE person, that upholds their right to a life full of purpose, connection, empowerment, and possibility. (Read more about our philosophy https://www.edenalt.org/)
- Life, Health & Dental benefits*
- Health Spending Account *
- Looking for a happy corporate culture! The term staff is not used here, we are Employee Care Partners!
*Entitlements may differ per community
Thank you for applying, only successful candidates will be contacted
