Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
This position provides mobile outreach and hygiene services to individuals experiencing homelessness within the Cowichan Valley. Working from a trauma-informed, person centered, and culturally safe approach, the Mobile Outreach Worker promotes dignity, health, and community inclusion by providing access to shower facilities, hygiene supplies, and meaningful engagement. The position supports participants by building trusting relationships, providing information and referrals to community resources, monitoring participant safety, and fostering a welcoming environment that encourages connection to broader health and social services. The role also ensures efficient day-to-day operation through program set-up, coordination, documentation, inventory management, and adherence to Connective policies and procedures.
STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.
This position is Temporary – 12-month term, with the possibility of extension subject to program funding/approval and operational requirements.
HOURS
14 hours per week; Tuesday & Thursday 1300-2000
REPORTING AND WORKING RELATIONSHIPS
CLIENT ENGAGEMENT & SUPPORT
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Provides information regarding community supports, housing resources, health care, income assistance, and other available services.
PROGRAM OPERATIONS
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Maintains adequate inventories of towels, hygiene products, cleaning supplies, PPE, and program materials.
HEALTH, SAFETY & SANITATION
COMMUNITY PARTNERSHIPS
ADMINISTRATION
WORKING CONDITIONS
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Regular exposure to varying inclement weather conditions, including rain, wind, heat and cold temperatures.
EXPERIENCE AND SKILLS
REQUIREMENTS
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Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
COMPENSATION
As Connective is a unionized environment, the starting wage is $27.53 per hour. Plus benefits enrollment as per the Collective Agreement.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
- Committed Living Wage Employer
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
- 2023 High-Performance Culture Award from Supporting Lines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
