Build a career where values meet worldwide opportunity.
Job Description: General
Provide technical support on Automation initiatives across site.
Ensure regular open communication with the client’s facilities personnel, highlighting any problems or issues.
Install and maintain/repair new and existing BAS equipment and components as required.
Read & interpret blueprints, schematics manuals, and other specifications to determine installation requirements.
Act as “our customer’s best service provider” at all times, thereby ensuring Convergint is the customer’s first choice for service.
Automation and Systems
Diagnose BAS issues and probable causes, determine corrective action, repair system and/or system components from various manufactures.
Maintain BAS automation network and understand development concepts. Work with the client on adding new assets to their business LAN.
Router management and interfacing with BAS systems;
- Understanding network switch operation and basic IP fundamentals on client LAN.
- Configuring IP address based on client IT provider allocation.
- Linking to Master device, adding device to Management tool and dashboard.
- Troubleshooting various router type operational issues.
Provide automation support for Maintenance and Operations (HVAC, Auto, Elec, Plum, Ops)
Is “hands-on” with the network and facilities, working closely with other colleagues. Act as a technical resource for resolving field issues.
Maintain Site Alert component integration on existing/future monitoring locations.
Maintain all automation software, programs, and database backup locations.
Understanding EcoStruxure design basics using pre-built system templates.
Work in collaboration with business development colleagues to grow automation infrastructure.
Consult with management/engineering personnel to resolve unusual problems in system operation & maintenance.
Provides technical support to end users when applicable.
Proactively seeks technical guidance from more experienced staff for difficult and unusual situations.
Work with and advise the clients engineering personal on current system design and engineered solutions to system expansion.
Provide redline markups and submit to clients engineering personal when required.
Stay up to date with building automation software, engineering, and technology.
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
