Your Opportunity:
Reporting to the Unit Manager for the Family Medicine Center, the Clerk IV is responsible for provisions of clerical support working collaboratively with staff, physicians, and residents. For physicians and residents this position formats and edits typed consults or letters to 3rd parties then sends them to specialists or to the referrals coordinator. Using the Electronic Medical Records system, this position manages all incoming faxes, receiving, indexing, filing, and forwarding as appropriate. Duties include necessary clerical skills supported by computer knowledge (Med Access, MS Word, Netcare), processing and preparation of patient documents, maintaining inventory and ordering of office supplies and/or ordering equipment repairs. Other duties include investigating/query abnormalities on incoming documents and make decisions on how to process the document, advising/updating clinic staff and physicians of changes to processes regarding incoming/outgoing documents and other related duties as required in accordance with Covenant Health’s Mission, Vision, Values and policy and procedures. Lastly, working closely with the clinic’s administrative team, this position will assist with receiving and distributing mail. Please note: Classifications Under Review.
Description:
The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.
- Classification:
Clerk IV- Union:
COV CUPE 2111- Unit and Program:
Misericordia Family Medicine Centre- Primary Location:
Cabrini Centre- Location Details:
As Per Location- Multi-Site:
Not Applicable- FTE:
1.00- Posting End Date:
25-SEP-2026- Employee Class:
Regular Full Time- Date Available:
30-NOV-2026- Hours per Shift:
7.75- Length of Shift in weeks:
4- Shifts per cycle:
20- Shift Pattern:
Days- Days Off:
As Per Rotation- Minimum Salary:
$26.07- Maximum Salary:
$31.68- Vehicle Requirement:
Not Applicable
Required Qualifications:
One year related post secondary certificate required. An equivalent combination of education and experience may be considered.
Additional Required Qualifications:
Related post-secondary courses in Medical Office Assistant/Medical Transcription or related. Grade 12 or recognized equivalent required. Completion of a course in Medical Terminology required. Strong word-processing skills and a typing speed of 60 wpm. Advanced editing and proofreading skills. Ability to multi-task. One year experience in a medical office environment typing medical documents and maintaining patient files. Strong Computer and software skills. Demonstrated proficiency with Microsoft Office, including Outlook, Word, and Excel required. Attention to Detail.
Preferred Qualifications:
Experience with electronic medical records (Med Access EMR) preferred. Exceptional telephone and customer service skills. High volume Electronic Document Distribution, faxing experience. Excellent organizational, inter-professional and communication skills required. Able to work well under stress of a continuous workflow with frequent interruptions.
