About Cresta
Turn customer conversations into a competitive advantage with the unified platform for human and AI agents.
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Sunnyvale, California
- Founded
- 2017
- Company type
- Privately Held
Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel. The platform transforms contact centers with AI agents, AI-augmented human agent assistance, and comprehensive insights, coaching, and quality management. Companies like Alaska Airlines, Cox Communications, and Intuit use Cresta to power world-class customer experiences every day.
Specialties
- AI
- Machine Learning
- Voice
- Chat
- Contact Center
- Customer Experience
- Digital Transformation
- Real-time Coaching
- and Real-time Agent Assistance
Company locations
100 S Murphy Ave, Suite 300, Sunnyvale, California 94086, US
Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.
Business areas
- Artificial Intelligence
- Software
- Retail
- Automotive
- Natural Language Processing
- Telecommunications
- Artificial Intelligence (AI)
- Intelligent Systems
- Call Center
- Customer Service
- Machine Learning
On LinkedIn
- Followers
- 89,417
- People linked to this company
- 816
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
Funding raised
276,000,000 USD
Total reported by Crunchbase, in US dollars. This is funding raised, not company revenue or valuation.
Explore the company
Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.