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Added 2 months ago
EM
Embedded Software Engineer
Evertz Microsystems Limited
Burlington, ON
- $60,000 to $90,000 CAD / year
- Full-time
We're looking for a passionate Embedded Software Engineer to join our development team, where you'll play a key role in designing, implementing, and maintaining embedded software for…
Added 7 months ago
A
Research Scientist / Research Engineer
adaption
Remote, Canada
- Full-time
- Remote
Strong programming skills in Python. Experience with deep learning frameworks (PyTorch, JAX, TensorFlow)
Added 4 months ago
MT
Senior Technical Staff Engineer - Analog Design
Microchip Technology Inc.
Ottawa, Ontario · Canada - Ottawa - March Road
- Full-time
Microchip’s Timing and Communication Group (TCG) is seeking a Senior Technical Staff Engineer – Analog Design to provide technical leadership and architectural direction across the…
Added 5 months ago
TA
GenAI Data Engineer
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
We are seeking an experienced Data Engineer with expertise in Dataiku to join our data team. As a Data Engineer, you will be responsible for designing, building, and maintaining data…
Added 3 months ago
MT
Senior Engineer - Analog Design
Microchip Technology Inc.
Ottawa, Ontario · Canada - Ottawa - March Road
- Full-time
Microchip’s Timing and Communication Group (TCG) is seeking a Senior Engineer – Analog Design to support the development of high-performance analog and mixed-signal IP used across Microchip…
Added 2 months ago
C
Software Engineer Intern
Cresta
Toronto, Ontario
- $30 to $50 CAD / hour
As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency,…
Added 3 months ago
Senior Security Operations Engineer
Brex
Vancouver, British Columbia
As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing…
Added 4 months ago
N
Applied AI Engineer
Nexxa.AI
Remote, Canada
- Full-time
- Remote
5–10+ years in engineering roles such as Forward Deployed Engineer, ML Engineer, Software Engineer, Solutions Engineer, Technical Consultant, or similar.
Added 1 month ago
TM
Solutions Engineer
Trend Micro
Canada Off-Site
- $180,000 to $215,000 CAD / year
- Full-time
Trend Micro is seeking a Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve…
Added 1 month ago
TM
Channel Solutions Engineer
Trend Micro
Montreal, QC
- $180,000 to $230,000 CAD / year
- Full-time
Trend Micro is seeking a French speaking Channel Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, excels at enabling and empowering partners, and thrives…
Added 2 months ago
FG
Lead Software Engineer, Full-Stack Applications - Ratings Technology
Fitch Group
Toronto, ON
- $160,000 to $200,000 CAD / year
Lead Software Engineer, Full-Stack Applications – Ratings Technology
Added 4 months ago
TR
Senior Software Engineer - AI (Materia AI)
Thomson Reuters
Remote, Canada
- Full-time
- Remote
…accounting professionals, and we’re looking for a Senior Software Engineer who can architect high‑performance backend systems that bring real‑world AI capabilities to life. If you thrive in…
Added 2 months ago
S
Principal NPI Test Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
Advanced programming skills in C/C++, Python, and TCL
Added 2 months ago
Staff/Sr. Staff Design Verification Engineer
Lightmatter
Toronto, ON
As a Design Verification Engineer at Lightmatter, you will find yourself at the heart of a dynamic, interdisciplinary team. Your role will involve close collaboration with our digital…
Added 2 months ago
I
Escalation Engineer - Toronto
Island
Remote, Canada
- Full-time
- Remote
As an Escalation Engineer, you’ll join our growing global Escalation team that sits at the intersection of our customers and our engineering teams. You will deliver exceptional support…
Added 6 months ago
Q
LLM Serving Engineer (Cloud AI Engineering), Senior / Staff Engineer
Qualcomm
Markham, ON
- Full-time
Strong Python development skills for large-scale projects with passion for software engineering.
Added 6 months ago
Q
LLM Serving Engineer (Cloud AI Engineering), Senior / Staff Engineer
Qualcomm
Markham, Ontario
- Full-time
Strong Python development skills for large-scale projects with passion for software engineering.
Added 2 months ago
Senior Automation Engineer
ATS Automation
Montreal, Quebec
As a Senior Automation Engineer, you will apply your diverse knowledge of engineering principles and practices to a broad variety of assignments and related fields, making decisions…
Added 5 months ago
Production Services Technician (PST)
Sony Pictures Imageworks
Vancouver, British Columbia
…pipelines that drive these processes. By developing and modifying python tools and scripts throughout the course of a show, PSTs ensure that these tasks become seamless and efficient, even…
Added 1 month ago
Transformation Engineer - Software Development, AI & Quality Engineering
Fitch Group
Toronto, ON
Fitch Group is seeking a hands-on Transformation Engineer with strong expertise in software development, AI-enabled engineering, and modern quality practices. This role will focus on…
Added 2 months ago
Sr. Engineer, SoC Design Verification
Tenstorrent
Toronto, ON
Tenstorrent is seeking a SoC Design Verification Engineer to lead pre-silicon verification of the Beowulf SoC, with focus on the Compute Subsystem (CSS), DDR memory subsystem, and Fabric…
Added 4 months ago
O
Sr. Automation Engineer
Omnissa
Vancouver, British Columbia · Canada-British Columbia
- $185,000 to $211,400 CAD / year
- Full-time
As a Sr. Automation Engineer, a deep understanding of infrastructure, automation framework/tools (like Git, Maven, Jenkins, Ansible, Terraform, Saltstack, Docker/Kubernetes), and strong…
Added 4 months ago
O
Sr. Software Engineer, Virtual Desktop
Omnissa
Vancouver, British Columbia · Canada-British Columbia
- $185,000 to $211,400 CAD / year
- Full-time
Languages: Python, YAML, TypeScript, JavaScript
Added 2 months ago
Staff Software Engineer - Fullstack
Databricks
Vancouver, BC
As a Fullstack software engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can…
Added 2 months ago
Senior Software Engineer - Fullstack
Databricks
Vancouver, BC
As a Fullstack software engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can…

Cresta

Software Engineer Intern

Toronto, ON, Canada

$30 to $50 CAD / hour

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Job details

Pay: $30 to $50 CAD / hour
Posting language: English
Posted: Sep 3, 2026

Original job description

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Cresta is building the AI platform for the modern contact center - one of the largest and most critical systems in the global economy. We combine human agents and AI agents to handle customer conversations at scale, helping enterprises improve customer experience, increase revenue, and reduce cost in real time.

This isn’t experimental AI. Our systems run in live production environments, shaping millions of customer interactions every day.

We’re looking for builders who want to take ownership and move fast.

About the Role

As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency, reliability, and measurable business outcomes matter.

You may work across key areas such as:

AI Agents & Automation – systems that handle and assist high-volume customer conversations
Real-Time Agent Assist – delivering live guidance and insights during interactions
Conversation Intelligence – extracting insights from millions of conversations
AI Evaluation & Reliability – improving quality, consistency, and observability of LLM systems
Platform & Infrastructure – enabling scalable, low-latency AI experiences

Cresta’s platform powers the full contact center workflow - from real-time assistance and automation to post-call analytics and continuous optimization.

You’ll operate in a high-ownership, fast-moving environment where interns are expected to contribute meaningfully, not just observe.

What You’ll Do

Design and build systems that support real-time AI-powered customer interactions
Work on features combining LLMs, data systems, and user-facing applications
Collaborate with engineers, product, and ML teams to ship production-ready solutions
Build systems for evaluation, monitoring, and continuous improvement of AI behavior
Optimize for low latency, high throughput, and reliability at scale
Take ownership of problems end-to-end - from identifying gaps to shipping solutions

What We’re Looking For

Experience with one or more programming languages (e.g., Python, Go, Java, JavaScript, TypeScript)
Interest in building user-facing products, backend systems, or real-time/data-intensive applications
Familiarity with modern web development (frontend and/or backend), APIs, or system design fundamentals
Understanding of building reliable, maintainable systems - this could include UI/UX quality, API design, or performance considerations
Curiosity about LLMs, AI agents, or production AI systems (no prior ML experience required)
Experience using AI-powered developer tools (e.g., Cursor, Claude Code) to accelerate development workflows
Strong proficiency in agentic coding workflows - effectively collaborating with AI tools to design, implement, and iterate - is a strong plus
A driver mindset - you proactively identify problems, take initiative, and push work forward rather than waiting for direction
Strong problem-solving ability and a bias toward action

What You’ll Learn

How to build and ship production-grade AI systems used in real customer environments
How to design systems balancing model quality, latency, and reliability
How AI agents are deployed, evaluated, and improved at scale
How contact centers evolve from manual workflows to AI-driven operations

What Makes Cresta Different

AI in production: Our systems operate in live contact centers, not demos
Hybrid workforce: We’re defining how human and AI agents work together
Real business impact: We directly influence revenue, cost, and customer experience
Driver culture: We value people who take initiative, move fast, and own outcomes end-to-end
Ownership & velocity: Engineers are trusted to ship and make decisions early

Internship Details

Location: Toronto (remote-friendly; no in-office mandate, but we encourage in-person collaboration)
Compensation: CAD $30-50/hour
- Outstanding performers are eligible for return co-op and full-time offers well above our posted range.

Perks:
- Lunch and dinner can be expensed (up to $25 each) while working in the office
- Well-stocked office with snacks and drinks
- Convenient downtown location near Union Station (public transit accessible)
- PTO: 4 days
- Exposure to cutting-edge AI systems in production
- Potential return offer

Why Join

At Cresta, you won’t just learn about AI - you’ll help build the systems redefining how contact centers operate. From real-time agent assist to autonomous AI agents, your work will directly impact how millions of customer conversations are handled.

Past interns consistently highlight Cresta’s strong engineering culture and ownership-driven environment as a standout compared to their previous internship experiences. We invest in giving interns real responsibility, meaningful projects, and close collaboration with experienced engineers.

If you want to own real problems, ship quickly, and work at the frontier of applied AI, you’ll fit right in.

Application Note

To help us find the best team match, please include a brief note on the type of problems you most enjoy working on. For example:

Backend / distributed systems / infrastructure
Frontend / UI engineering / product experience
Full product development (end-to-end features)
AI / machine learning / applied LLMs
Data / analytics / experimentation
Or anything else you’d like us to highlight

We can’t guarantee specific team placement, but we use this input to help guide matching wherever possible.

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

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More about this job

Responsibilities

You will collaborate with senior engineers to write and push high-quality code for both frontend and backend. Additionally, you will work on building products that leverage ML/AI technologies.

Requirements

Experience in modern programming languages for both backend and frontend is required. A strong understanding of the front-end ecosystem and API development is also essential.

Skills

Python
Go
Java
JavaScript
TypeScript
React.js
Webpack
Node.js
APIs
REST
RPC
Websockets
Database Design
ML
AI
CI/CD
Test Automation

Benefits

Lunch Expense

Visa sponsorship

Not detected in the job text

Keywords

AI
Customer Insights
Behavioral Best Practices
Contact Center
Cresta Opera
Cresta Platform
Cresta Studio
LLM Technologies
Engineering Productivity
Monitoring
Logging
Documentation

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