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Added 2 months ago
Intermediate Electrical Engineer
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Engineering Manager, the Intermediate Electrical Engineer – Power Electronics is responsible for working with the Engineering Team on the design, development, and testing…
Added 4 months ago
Staff Cyber Resilience Engineer
Xometry
Quinte West, Ontario
We’re looking for a Staff Cyber Resilience Engineer to lead our defense against the attacks that matter most: ransomware, destructive wipes, and data loss at scale. This is a hands-on…
Added 2 months ago
Software Engineer, CMS (Registry Support)
AutoScout24
Toronto, ON
The Software Engineer - Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on…
Added 2 months ago
EM
DSP Engineer (Markham)
Evertz Microsystems Limited
Markham, ON
- Full-time
…maintain codes running on FPGA and other heterogeneous platforms, test, debug and refine…
Added 6 months ago
P
Principal Pre-sales Engineer - ALM (Automotive)
PTC
Canada
- Full-time
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and…
Added 3 months ago
O
Staff Performance Engineer
Omnissa
Vancouver, British Columbia · British Columbia · Canada-British Columbia
- $200,000 to $253,650 CAD / year
- Full-time
As a Staff Performance Engineer, you will be responsible for automating Performance tests, identifying and resolving performance bottlenecks across the entire system stack, including the…
Added 1 month ago
TM
Manufacturing Engineer
Taiga Motors
Montreal, QC
- Full-time
…manufacturing company, is seeking a highly motivated Manufacturing Engineer to design, implement, and optimize manufacturing processes for our production facilities. This role is essential…
Added 6 months ago
P
Principal Pre-sales Engineer - ALM (Automotive)
PTC
Canada
- Full-time
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and…
Added 5 months ago
A
Senior Engineer - System
Aptiv
Kanata, Ontario
- Full-time
Wind River Systems is seeking a high-performing, highly skilled team software engineer for a team developing automated tests to validate safety-critical embedded real-time operating systems…
Added 4 months ago
Junior Geotechnical Engineer-in-Training
WSP
Terrace, British Columbia
Build the Future with Us – We are seeking a highly motivated Junior Geotechnical Engineer-in-Training to join our northern BC & Yukon – Ground Engineering team in the city of Terrace, BC.…
Added 1 month ago
Senior Quality Assurance Engineer
NetBrain
Toronto, ON
NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We…
Added 2 months ago
Senior Software Engineer - Front of House (Frontend)
OpenTable
Toronto, ON
As a Senior Software Engineer on the Front of House web team, you’ll build and improve the software that restaurant staff use to run service in real time. The team’s work spans critical…
Added 6 months ago
P
Principal Pre-sales Engineer - ALM (Automotive)
PTC
Canada
- Full-time
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and…
Added 1 month ago
E
MTS 2, Staff Full Stack Engineer
eBay
Remote, Canada
- Full-time
- Remote
We are seeking a MTS 2 Staff Full Stack Engineer with to help redefine and elevate the Goldin platform. In this role, you’ll work across the stack, collaborating with high-velocity teams to…
Added 1 month ago
E
MTS 2, Full Stack Engineer
eBay
Toronto, Ontario
- Full-time
We are seeking a MTS 2 Full Stack Engineer with to help redefine and elevate the Goldin platform. In this role, you’ll work across the stack, collaborating with high-velocity teams to…
Added 3 months ago
Senior Software Development Engineer in Test (SDET)
Levio
Toronto, Ontario
We are looking for several Senior Software Development Engineer in Test (SDET) consultants to support the delivery of upcoming large‑scale projects.
Added 3 months ago
Ingénieur(e) en soutien de production | Programme diplômés Cloud, DevOps et SRE / Production Support Engineer | Cloud, DevOps & SRE Graduate Programme
mthree
Montreal, Quebec
Added 3 months ago
A
Computer Systems Engineer
AtkinsRéalis
Mississauga, Ontario
- Full-time
Prepare requirements and develop tools for test/development systems as needed for the production of safety critical software.
Added 2 months ago
A
Senior Mechanical Engineer - Plant Life/Extension
AtkinsRéalis
Mississauga, Ontario
- Full-time
Candu Energy Inc. is looking to hire a Senior Mechanical PLiM/PLEX Engineer. This position requires experienced individuals who are self-starter capable of working independently. The…
Added 3 months ago
EA
Sr. Software Engineer (ML Researcher)
EarthDaily Analytics
Vancouver, British Columbia
- $145,000 to $170,000 CAD / year
- Full-time
…sales, marketing and support professionals, data scientists, software engineers, project managers and finance, HR, and IT professionals. Our Data & Platform team is nimble and…
Added 5 months ago
T
AI Architect I
TextLayer
Remote, Canada
- $215,000 to $250,000 CAD / year
- Full-time
- Remote
If you're excited to work on foundational AI infrastructure, solve complex problems for diverse clients, and help define what agentic software looks like in practice, we'd love to meet you.
Added 1 month ago
S
Staff Software Engineer, App Runtime
Snowflake
Toronto, ON
- Full-time
…environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to…
Added 1 month ago
CD
Software Engineer (Circuit Analysis, EDA frameworks, AI agents)
Cadence Design Systems
Vancouver, BC
- Full-time
…electronic and intelligent systems design. The Circuit Analysis Engineer is responsible for designing, implementing, and maintaining software used for transistor-level electrical circuit…
Added 2 months ago
EM
Embedded Software Engineer
Evertz Microsystems Limited
Burlington, ON
- $60,000 to $90,000 CAD / year
- Full-time
We're looking for a passionate Embedded Software Engineer to join our development team, where you'll play a key role in designing, implementing, and maintaining embedded software for…
Added 1 month ago
C
Software Engineer Intern
Cresta
Toronto, Ontario
- $30 to $50 CAD / hour
As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency,…

Cresta

Software Engineer Intern

Toronto, ON, Canada

$30 to $50 CAD / hour

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Job details

Pay: $30 to $50 CAD / hour
Posting language: English
Posted: Sep 3, 2026

Original job description

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Cresta is building the AI platform for the modern contact center - one of the largest and most critical systems in the global economy. We combine human agents and AI agents to handle customer conversations at scale, helping enterprises improve customer experience, increase revenue, and reduce cost in real time.

This isn’t experimental AI. Our systems run in live production environments, shaping millions of customer interactions every day.

We’re looking for builders who want to take ownership and move fast.

About the Role

As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency, reliability, and measurable business outcomes matter.

You may work across key areas such as:

AI Agents & Automation – systems that handle and assist high-volume customer conversations
Real-Time Agent Assist – delivering live guidance and insights during interactions
Conversation Intelligence – extracting insights from millions of conversations
AI Evaluation & Reliability – improving quality, consistency, and observability of LLM systems
Platform & Infrastructure – enabling scalable, low-latency AI experiences

Cresta’s platform powers the full contact center workflow - from real-time assistance and automation to post-call analytics and continuous optimization.

You’ll operate in a high-ownership, fast-moving environment where interns are expected to contribute meaningfully, not just observe.

What You’ll Do

Design and build systems that support real-time AI-powered customer interactions
Work on features combining LLMs, data systems, and user-facing applications
Collaborate with engineers, product, and ML teams to ship production-ready solutions
Build systems for evaluation, monitoring, and continuous improvement of AI behavior
Optimize for low latency, high throughput, and reliability at scale
Take ownership of problems end-to-end - from identifying gaps to shipping solutions

What We’re Looking For

Experience with one or more programming languages (e.g., Python, Go, Java, JavaScript, TypeScript)
Interest in building user-facing products, backend systems, or real-time/data-intensive applications
Familiarity with modern web development (frontend and/or backend), APIs, or system design fundamentals
Understanding of building reliable, maintainable systems - this could include UI/UX quality, API design, or performance considerations
Curiosity about LLMs, AI agents, or production AI systems (no prior ML experience required)
Experience using AI-powered developer tools (e.g., Cursor, Claude Code) to accelerate development workflows
Strong proficiency in agentic coding workflows - effectively collaborating with AI tools to design, implement, and iterate - is a strong plus
A driver mindset - you proactively identify problems, take initiative, and push work forward rather than waiting for direction
Strong problem-solving ability and a bias toward action

What You’ll Learn

How to build and ship production-grade AI systems used in real customer environments
How to design systems balancing model quality, latency, and reliability
How AI agents are deployed, evaluated, and improved at scale
How contact centers evolve from manual workflows to AI-driven operations

What Makes Cresta Different

AI in production: Our systems operate in live contact centers, not demos
Hybrid workforce: We’re defining how human and AI agents work together
Real business impact: We directly influence revenue, cost, and customer experience
Driver culture: We value people who take initiative, move fast, and own outcomes end-to-end
Ownership & velocity: Engineers are trusted to ship and make decisions early

Internship Details

Location: Toronto (remote-friendly; no in-office mandate, but we encourage in-person collaboration)
Compensation: CAD $30-50/hour
- Outstanding performers are eligible for return co-op and full-time offers well above our posted range.

Perks:
- Lunch and dinner can be expensed (up to $25 each) while working in the office
- Well-stocked office with snacks and drinks
- Convenient downtown location near Union Station (public transit accessible)
- PTO: 4 days
- Exposure to cutting-edge AI systems in production
- Potential return offer

Why Join

At Cresta, you won’t just learn about AI - you’ll help build the systems redefining how contact centers operate. From real-time agent assist to autonomous AI agents, your work will directly impact how millions of customer conversations are handled.

Past interns consistently highlight Cresta’s strong engineering culture and ownership-driven environment as a standout compared to their previous internship experiences. We invest in giving interns real responsibility, meaningful projects, and close collaboration with experienced engineers.

If you want to own real problems, ship quickly, and work at the frontier of applied AI, you’ll fit right in.

Application Note

To help us find the best team match, please include a brief note on the type of problems you most enjoy working on. For example:

Backend / distributed systems / infrastructure
Frontend / UI engineering / product experience
Full product development (end-to-end features)
AI / machine learning / applied LLMs
Data / analytics / experimentation
Or anything else you’d like us to highlight

We can’t guarantee specific team placement, but we use this input to help guide matching wherever possible.

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

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More about this job

Responsibilities

You will collaborate with senior engineers to write and push high-quality code for both frontend and backend. Additionally, you will work on building products that leverage ML/AI technologies.

Requirements

Experience in modern programming languages for both backend and frontend is required. A strong understanding of the front-end ecosystem and API development is also essential.

Skills

Python
Go
Java
JavaScript
TypeScript
React.js
Webpack
Node.js
APIs
REST
RPC
Websockets
Database Design
ML
AI
CI/CD
Test Automation

Benefits

Lunch Expense

Visa sponsorship

Not detected in the job text

Keywords

AI
Customer Insights
Behavioral Best Practices
Contact Center
Cresta Opera
Cresta Platform
Cresta Studio
LLM Technologies
Engineering Productivity
Monitoring
Logging
Documentation

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