About Us
Creston & District Credit Union has been serving its members since 1951. We are an independent Credit Union, and we serve the Creston community from one branch. With over 4,500 members, Creston & District Credit Union is committed to the well-being of the community it serves and has a member-first philosophy.
The Opportunity
Drive the economic heartbeat of the Creston Valley by empowering local businesses to expand, innovate, and thrive.
We are seeking a community-minded, analytically sharp Commercial Account Manager to manage and grow a diverse commercial credit portfolio within our vibrant service region of over 10,000 residents. Managing small-to-medium enterprise (SME) loan sizes up to $2.5 million, you will act as a vital financial partner to businesses driving our local economy - from retail storefronts on Canyon Street to major regional manufacturing and timber operations.
Job Overview
- Position Type: Full-Time, Permanent
- Work Arrangement: Fully In-Office (Creston, BC branch)
- Salary Range: $80,000 – $95,000 per year (negotiable, depending on experience)
- Portfolio Scope: Commercial loan sizes up to $2.5M
- Core Banking Platform: CGI
- Key Sectors: Commercial Real Estate, Retail, Accommodation/Hospitality, Manufacturing, and Timber/Forestry
Key Responsibilities
Sector-Specific Credit Review & Underwriting
- Conduct rigorous credit reviews for new and existing SME loan packages up to $2.5 million, utilizing commercial mortgages, equipment financing, operating lines, and term loans.
- Evaluate corporate financial health across diverse sectors, including analyzing seasonal cash flows for the accommodation industry and asset depreciation for manufacturing and timber operations.
- Author thorough credit applications and present risk-mitigated loan recommendations to the CEO and/or Credit Committee within pre-determined credit limits.
- Ensure strict compliance with internal credit policies, anti-money laundering (AML) screening, and Canadian financial regulations.
Proactive Risk & Delinquency Management
- Execute comprehensive annual credit reviews and ongoing risk assessments to detect early warning signs of credit deterioration or economic stress.
- Monitor account performance via CGI tools, analyzing financial trends, verifying covenant compliance, and assessing changes in borrower risk profiles.
- Manage account delinquencies aggressively, identifying late payments early, issuing notifications, and conducting targeted collection activities.
- Develop sustainable workout strategies for at-risk accounts, restructuring debt facilities or negotiating repayment schedules to minimize loan loss provisions.
Local Relationship Management & On-Site Business Development
- Manage an existing business portfolio, serving as a trusted financial advisor to local business owners, entrepreneurs, and operators.
- Conduct regular job-related travel across the Creston Valley for hands-on site visits, collateral inspections, and face-to-face annual commercial reviews.
- Proactively identify new lending opportunities by building strong networks with local developers, equipment dealers, and business associations.
Portfolio Administration & System Maintenance
- Utilize the CGI banking platform daily to process loan disbursements, monitor repayment schedules, and maintain meticulous digital credit files.
- Coordinate collateralization routines, ensuring property valuations, heavy equipment/machinery appraisals, security registrations, and PPSA filings are legally perfected before funding.
Job Requirements & Qualifications
Experience & Education
- Education: Bachelor’s degree in Finance, Business Administration, Commerce, or a related field.
- Experience: Minimum of 3 years of commercial lending, credit analysis, risk management, or business banking experience.
- Regional Mobility: Valid BC driver’s license and access to a reliable vehicle for local travel related to client site visits and annual updates.
- Regional Insight: Strong familiarity with the Kootenay region’s economic drivers (specifically timber, tourism/accommodation, and retail) is highly preferred.
Technical Skills & Competencies
- Advanced Risk & Delinquency Management: Proven ability to identify credit weaknesses, manage arrears, handle delinquent accounts, and navigate complex debt workouts or restructures.
- Robust Credit Review Capabilities: High proficiency in analyzing financial statements, calculating debt service coverage ratios (DSCR), and assessing asset-backed loan collateral.
- Asset-Backed Lending Expertise: Mastery of equipment financing structures, lease-versus-buy analysis, depreciation metrics, and residual values for machinery.
- Banking System Proficiency: Hands-on experience with CGI core banking software is a significant asset.
- Local Market Agility: Deep understanding of the localized challenges and opportunities facing rural and semi-rural businesses.
- Elite Communication: Polished interpersonal skills for conducting tough loan restructuring conversations, interviewing borrowers, and pitching to diverse business owners.
What We Offer
- Competitive Compensation: $80,000 – $95,000 base salary.
- Financial Incentives: Performance-driven profit-sharing plan, activated upon meeting the credit union’s minimum profit targets and scaled based on overall team results.
- Retirement Planning: Generous retirement savings program featuring up to a 7% company matching contribution.
- Full Benefits Package: Comprehensive extended health, dental, vision, and life insurance plans.
- Community Impact: The unique opportunity to directly influence the growth and sustainability of the Creston Valley community.
- Professional Evolution: Ongoing support for continuous education, leadership development, and professional financial certifications.
How to Apply
Please submit your resume along with a cover letter detailing your experience working with small-to-medium businesses to employmentopportunities@cdcu.com.
