Description
CW Impact Commercial Cleaning is a growing commercial cleaning company dedicated to delivering reliable, high-quality cleaning solutions to businesses, property managers, and facility operators. We're looking for a hands-on Cleaning Supervisor who leads by example, working alongside the team while ensuring every job meets our quality standards.
Job Overview:
We are seeking a Cleaning Supervisor who will both perform cleaning duties and oversee a team of cleaners across assigned sites. This is a hands-on leadership role where you will be on taking on cleaning alongside your team, while also managing schedules, quality control, and basic administrative tasks. The ideal candidate is reliable, detail-oriented, and comfortable both doing the work and directing others.
Key Responsibilities
Cleaning Duties
- Perform hands-on cleaning tasks (dusting, mopping, vacuuming, sanitizing, washroom care, trash removal, etc.) alongside the team
- Ensure all cleaning is completed to company quality standards and client expectations
- Handle client inquiries on site or over email
- Perform admin tasks as necessary
Supervisory Duties
- Supervise, train, and support a team of cleaning staff across one or more sites
- Assign daily tasks and create/adjust cleaning schedules
- Conduct quality inspections and walkthroughs to ensure standards are met
- Address performance issues, provide coaching, and escalate concerns to management when needed.
- Step in to cover shifts or tasks when short-staffed
Requirements
- Previous experience in commercial/residential cleaning (required)
- Previous supervisory or team lead experience (an asset)
- Strong leadership, communication, and organizational skills
- Ability to multitask between hands-on cleaning and administrative responsibilities
- Comfortable using basic computer/phone apps for scheduling, reporting, and communication
- Reliable, punctual, and able to work independently
- Ability to perform physical cleaning tasks
- Valid driver's license is an asset (for traveling between sites)
- Flexible availability, including evenings/weekends if required
Benefit
What We Offer
- Competitive salary based on experience
- Flexible work environment
- Opportunity for growth within the company
- Supportive and collaborative team culture
- Performance-based incentives
