About CXG
Transforming Experiences.
- Industry
- Business Consulting and Services
- Company size
- 201-500 employees
- Headquarters
- Dubai, Dubai
- Founded
- 2006
- Company type
- Privately Held
CXG is the leading data-driven consulting and solutions partner to premium and luxury brands, turning insight into retail execution and performance.
Working with over 220 leading luxury brands worldwide, CXG helps identify and quantify performance gaps across the entire customer journey, enabling brands to recover value and drive measurable commercial results.
CXG acts as a fully integrated partner across the retail performance value chain, combining strategic consulting, deep consumer insights, performance measurement, CX and EX programs, market intelligence, and scalable capability building through in-person and digital learning. By seamlessly connecting insight and execution, CXG closes the loop from strategy to execution ensuring consistent impact on the ground and continuous improvement.
Operating globally, CXG combines this consumer intelligence with a strong network of CX experts in every market and scalable digital solutions, enabling brands to deploy execution with precision, consistency, and local relevance across markets and boutique networks.
Founded in 2006, CXG operates in 85 countries, with 12 offices worldwide and a team of over 260 professionals.
Specialties
- Customer Experience
- Luxury market experts
- Learning and coaching luxury retail professionals
- Market Research
- Customer Insights
- Employee Experience
- Shopper Insights
- Customer Feedback
- CX transformation
- CX Design
- Premium retail audits
- Omnichannel Customer Experience
- CX consulting
- CX research and analysis
- Customer-centric culture
- Customer experience innovation
- VOC programs for luxury brands
- Luxury retail coaching
- Omnichannel Luxury experiences
- Customer-centric culture training
- Customer feedback management
- and Customer experience tracking and optimization
Company locations
Barsha Heights, 1507 Damac Smart Heights, Dubai, Dubai 390465, AE
27 Hillier Street, Room 1403, 14th Floor, Fu Fai Commercial Centre, Hong Kong, HK
25, Wilton Road, SW1V 1LW, London, England, GB
10th Jay street, Brooklyn, Soho Works, New York, New York NY 11201, US
28, Rue de Châteaudun, 75009, Paris, Île-de-France 75009, FR
405 Naruteo-ro 10-gil 29, Seocho-gu, Seoul, KR
Ogorodniy proezd 14, Office 15, Moscow, Moscow City 127254, RU
No. 121 Yanping Road, Jingan District, Shanghai, People’s Republic of China, Shanghai, CN
5 Shenton Way, UIC Building #10/11-01, Singapore, Singapore, 068808, SG
No.159, Keelung Rd, Xinyi Dist. Taipei City, Taipei, 11070, TW
Chuo-ku, Towa Nihonbashi Koamicho Bldg., 3rd Floor, Tokyo, 103-0016, JP
Offices B2-2 and B2-3, New Tower, Bloc 2, Center Urbain Nord, Tunis, Tunisia, Tunis, TN
Hawthorn, Victoria 3122, AU
Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.
Business areas
- Consumer
- Training
- Corporate Training
- Consulting
- Business consulting
- Management and consulting
On LinkedIn
- Followers
- 115,404
- People linked to this company
- 762
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
Explore the company
Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.