-
Location
Edmonton, ABT6E 5P4
-
Work location
On site
-
Salary$37.50HOUR hourly / 32 to 35 hours per week
-
Terms of employment
Permanent employmentFull time
-
Starts as soon as possible
- vacancies
2 vacancies
- Source
Job Bank
#3635081
Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Relocation costs not covered by employer
-
Willing to relocate
Responsibilities
Tasks
-
Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Supervise other technical support workers in this group
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
Additional information
Security and safety
Transportation/travel information
Work conditions and physical capabilities
-
Fast-paced environment
-
Repetitive tasks
-
Attention to detail
Personal suitability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Organized
-
Team player
-
Ability to multitask
-
Time management
-
Honesty