Position: Logistics & Warehouse Manager
Employment Type: Full Time Permanent
Vacancy Status: Existing Vacancy
Location: Calgary, AB (Onsite)
DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.
The Role
As a Logistics & Warehouse Manager, you will be a hands-on leader, owning the process of day-to-day warehouse operations from beginning to end. You will train, mentor, and lead a team of Warehouse Associates and you are accountable for how material moves through the plant: how the warehouse is laid out, how inventory is controlled, how freight is booked, and how finished work reaches our clients on time and on budget. You will set the operating strategy for the warehouse and the KPIs.
This is an onsite role working Monday to Friday in our Calgary plant.
Key Responsibilities
- Own day-to-day warehouse and logistics operations for the facility, including shipping, receiving, inventory management and materials movement
- Develop and implement strategies for warehouse layout, inventory flow and logistics that meet production schedules and customer delivery commitments
- Establish and maintain KPIs for shipping performance, order accuracy, and inventory levels
- Lead, coach and develop a team of Warehouse Associates, ensuring to manage staffing levels to match fluctuating production volumes, while building a culture of accountability, collaboration and safety
- Oversee inventory control, including cycle counts, reconciliations and reporting
- Ensure materials are received, stored and delivered accurately and on time to keep press and finishing operations running
- Partner with production, procurement, planning and customer service to align warehouse operations with wider business goals
- Manage courier and 3rd party logistics relationships to secure cost-effective, reliable transportation, and review or negotiate freight contracts as needed
- Ensure shipping documentation is complete, accurate and compliant with applicable regulations
- Use Microsoft Dynamics 365 (ERP) to drive inventory and shipping accuracy
- Enforce health and safety regulations and company policies, oversee warehouse maintenance and housekeeping, and lead investigations and corrective actions following incidents or compliance breaches
Skills & Experiences
- Bachelor's degree in a Supply Chain Management or related field, paired with 5-8 years of experience in a logistics or warehouse management role
- Demonstrated team leadership skills, managing a warehouse staff, including supervisors and leads of up to 10 people at a given time
- Strong working knowledge of inventory control methods, freight coordination and warehouse safety best practices
- Effective communicator who collaborates well across cross-functional departments and teams
- Exceptional organizational skills, with the ability to prioritize under shifting production demands
- Analytical and detail-oriented, with a continuous improvement mindset
- Proficient with ERP systems and warehouse management tools
- Comfortable working in a production environment with exposure to noise, machinery and temperature variation
What we offer
- Comprehensive healthcare, dental, and vision coverage for you and family
- Company-matched pension program
- Tuition reimbursement to invest in your growth and career development
- Collaborative and supportive work environment where your ideas are valued and your impact is visible
If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.
DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.
