Location: Vancouver, BC
Department: Human Resources
Employment Type: Full-Time / Hybrid / Term (3-year fixed term contract)
Language Designation: English Essential
Posting Close Date: November 15, 2026
About Destination Canada
Tourism is the heartbeat of communities from coast to coast to coast. At Destination Canada, our aspiration for the tourism industry is to generate wealth and wellbeing for all of Canada and enrich the lives of our guests. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep desire to grow Canada’s tourism industry – strengthening the socio-cultural, environmental and economic vitality tourism brings to Canada.
About the role:
We're looking for a Talent Acquisition & HR Coordinator to join our HR team at Destination Canada!
Reporting to the HR Director, you'll help us attract and hire great people, supporting our talent acquisition lead throughout the recruitment process while also taking the lead on recruitment for certain roles yourself. And there's more to the role than recruitment: You'll be involved in everything from onboarding new employees and coordinating HR projects to working with our HR systems (UKG and Greenhouse), administering our employee recognition program, keeping our intranet up to date, and planning and delivering employee events.
What we're especially looking for is someone who loves finding better ways of doing things. You're curious about technology, including AI, and excited by the possibilities it creates. You enjoy getting into the nuts and bolts of a system, quickly figuring out how new tools work, and finding creative ways to use technology and improve processes.
At Destination Canada, we're passionate about HR done right: smart, strategic and people-focused. If you're a detail-oriented, highly organized person who takes pride in getting things right, enjoys coordinating activities and processes, and loves finding better ways of working, we'd love to hear from you!
Key accountabilities
- Recruitment Coordination: Supports recruitment processes by coordinating and carrying out activities such as job postings, application screening, pre-screen interviews, assessments, interview scheduling, reference and security checks, and candidate communications.
- Full-Cycle Recruitment: Manages end-to-end recruitment for select positions, partnering with hiring managers throughout sourcing, evaluation, selection, and offer processes.
- Recruitment Experience: Provides responsive and professional service to candidates and hiring managers, ensuring clear communications, timely follow-up, and a positive, well-coordinated recruitment experience.
- Employment Documentation & Lifecycle Changes: Prepares offer letters, employment contracts, and documentation for employee changes, including extensions, promotions, and transfers, and processes related updates in HR systems, ensuring accuracy, completeness, and timeliness.
- Employee Onboarding: Coordinates onboarding activities, including documentation, HR system workflows, orientation scheduling, and practical arrangements that help new employees get started.
- Process and Systems Improvement: Identifies and implements practical improvements to recruitment and HR workflows, including optimizing system functionality, reducing manual work, introducing automation, and supporting the adoption of new tools and technologies.
- Employee Engagement: Coordinates employee engagement activities, internal events, recognition programs, and workplace initiatives that contribute to a positive employee experience.
- HR Administration: Provides day-to-day administrative and coordination support across HR functions and programs, including processing routine HR requests and transactions, preparing correspondence and presentations, maintaining accurate and organized employee records and HRIS, and supporting a range of HR initiatives as needs evolve.
- Project Coordination: Supports the planning and coordination of HR projects and initiatives, including organizing activities, tracking timelines and deliverables, coordinating with stakeholders, and following up on action items to keep projects moving forward.
- HR Services: Provides responsive, day-to-day HR support to employees, responds to routine inquiries about HR policies, procedures and programs.
What you need
- Post-secondary education in human resources, business administration, or a related field, or an acceptable combination of education, training and experience.
- At least 2 years of relevant experience in recruitment, HR coordination, or HR administration, including hands-on involvement in recruitment processes or related HR activities.
- Digital fluency: Ability to quickly learn and confidently use digital tools and systems, independently explore their functionality, and identify practical ways to use technology to improve workflows and efficiency.
- Operational coordination: Ability to organize multiple processes, people, activities, and deadlines, anticipate next steps, and keep work progressing efficiently with minimal delays or follow-up.
- Administrative proficiency: Ability to independently complete a range of recurring administrative tasks and transactions efficiently, following established procedures and producing complete, reliable work.
- Service excellence: Ability to provide responsive, professional, and helpful support to candidates, hiring managers, and employees, addressing their needs while maintaining a positive and consistent service experience.
- Accuracy and attention to detail: Ability to consistently enter and maintain accurate information, prepare error-free documents, keep tracking tools up to date, and review work to identify and correct errors or inconsistencies.
- Clear communication and sound judgment: Ability to communicate information clearly and appropriately, provide timely updates, recognize when issues require attention, and escalate matters with the relevant context and recommendations.
- Confidentiality and discretion: Ability to handle sensitive employee and candidate information responsibly, exercise appropriate judgment, and follow established privacy and information management practices.
It would be great if you also had
- Experience working with applicant tracking systems (ATS), human resource information systems (HRIS), or recruitment software, including using advanced features or supporting system improvements.
- Familiarity with workflow automation, AI-enabled tools, or emerging HR technologies, including their practical applications for improving administrative and recruitment processes.
- Knowledge of relevant Canadian employment legislation.
- French language proficiency is an asset and will be given particular consideration in the selection process
Compensation
Salary range: $70,844 - $88,555
Within the range, the base pay offered is determined by multiple factors, including job-related skills and relevant education/experience. Please note starting salaries for new hires typically fall between the minimum and mid-point of the range, to support internal equity and allow room for progression as employees grow and excel in their roles. The range above reflects base pay only and does not include the competitive at-risk pay program and benefits that we offer!
Our total rewards offering is designed to support your health, wellbeing, and life outside of work. In addition to base salary, you’ll have access to:
- Extended health and dental benefits
- A defined contribution pension plan
- A minimum of 3 weeks’ vacation
- 5 paid days for personal and family needs each year
- 1 paid wellbeing day per year
- Generous maternity and parental leave top-up
- An employee and family assistance program
- Flexible working options, including a hybrid model and compressed workweek
- Support towards your professional growth with learning and development opportunities, mentorship, and more.
Things you should know:
- This role follows a hybrid work arrangement, where work is performed onsite at least 3 days per week. Please note the work arrangement is subject to change.
- This is a three-year term role, with a fixed end date.
At Destination Canada, we believe that Canada's diversity is its greatest asset and is what touches travellers' hearts most deeply. To that end, we are committed to inclusive leadership within our workplace, workforce, and interactions with partners and travellers alike. Destination Canada is an equal opportunity employer committed to reflecting Canada's diversity through fair and accessible hiring and employment practices. All qualified applicants will receive consideration for employment. If you require accommodations at any point in the recruitment process, please reach out to accessibility@destinationcanada.com. Accommodation requests will be treated confidentially and will not negatively affect your application or consideration for employment.
We know that applying for a new job can be both exciting and intimidating, and we sincerely appreciate your interest and effort. Only those applicants under consideration will be contacted.
Privacy Notice Acknowledgement and Consent
Personal information collected in relation to your application is collected pursuant to the Canadian Tourism Commission Act and the Privacy Act. Providing your personal information is voluntary. However, incomplete applications or refusal to provide relevant information will impact our ability to assess your candidacy. Personal information provided by you will be used to evaluate your application, verify accuracy of the information provided (references and credentials) and to maintain an inventory of candidates for work opportunities and staffing, all in accordance with Destination Canada’s personal information banks PSU 911 and PSE 902. Information will be retained for a minimum of 2 years.
By submitting your application, you consent to the use of your personal information as indicated above and agree to the terms of our Privacy Notice. SIN numbers, other personal identifying numbers, (Driver licence, CRA and BIN), medical information and candidate photographs are not required for the purposes of this application. Please do not submit this information in your application.
