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Deux par Deux

Warehouse Supervisor

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 3, 2027
Experience: 3+ years of experience in a warehouse or distribution centre, including at least 1–2 years supervising a team.
Posting language: English · French
Posted: Oct 5, 2026

Original job description

English section of this bilingual listing.

ROLE OVERVIEW

deux par deux is a Montreal-based premium children's apparel and outerwear brand, selling in Canada, the United States and overseas. We run our own warehouse, right next to our offices, and every web, wholesale and marketplace order goes through it.

We are looking for a hands-on Warehouse Supervisor to run the warehouse day to day: lead the team on the floor, keep product moving smoothly from receiving to shipping, and make sure every order goes out on time, accurately and in a way that lives up to the brand.

Reporting to the Operations Manager (to the CEO in the interim), you will lead the warehouse team and work closely with our returns coordinator, customer service, e-commerce, wholesale and production teams. This is a permanent, full-time, on-site position in Montreal.

KEY RESPONSIBILITIES

1. Team leadership

Supervise, schedule and train the warehouse team; set clear daily priorities and follow up on performance.
Lead by example on the floor, especially during peak periods (Black Friday, holidays, back to school, outerwear season).
Take part in hiring warehouse staff, including seasonal help.

2. Order fulfillment

Oversee picking, packing and shipping of B2C web, wholesale and marketplace orders, making sure orders ship on time and without errors.
Manage daily priorities in ShipHero: order queues, rush orders, backorders, issues.
Work with carriers on pickups.
Make sure packaging and presentation meet brand standards.

3. Receiving and inventory

Plan and oversee receiving: incoming shipments, quantity and quality checks, labelling and put-away.
Make sure every product is scanned and assigned a location in ShipHero, so inventory in the system matches what is on the shelves.
Keep pick locations replenished from reserve stock to avoid out-of-stocks on the website.
Organize cycle counts and physical inventories; investigate and resolve discrepancies between the warehouse, ShipHero, Shopify and our ERP.

4. Space and processes

Optimize the use of space: layout, storage, locations, and making room as collections and seasons change.
Document warehouse procedures and continuously improve them to work faster and with fewer errors.
Support the returns coordinator so returned products are inspected and back in stock quickly.

5. Health and safety

Enforce health and safety rules, keep the warehouse clean and organized, and run regular safety checks.
Make sure equipment is used safely and properly maintained.

6. Reporting

Track key warehouse metrics (orders shipped, shipping times, errors, receiving, inventory accuracy) and share a weekly update with management.
Use Excel or Google Sheets and AI tools to build simple reports and speed up recurring tasks.

WHAT WE'RE LOOKING FOR

3+ years of experience in a warehouse or distribution centre, including at least 1–2 years supervising a team.
Experience in e-commerce fulfillment (ideally apparel or consumer goods).
Hands-on experience with a warehouse management system (WMS); ShipHero is a strong asset.
Very organized and detail-oriented, able to juggle priorities in a fast-paced environment.
A natural leader who is respected on the floor and communicates clearly.
Bilingual (French and English).
Able to stand for long periods and lift boxes up to 50 lb (23 kg).

Nice to have

Experience with ShipHero, Shopify or an ERP.
Comfortable with Excel or Google Sheets and open to using AI tools day to day.
Spanish.

------

Read the full bilingual original

ROLE OVERVIEW

KEY RESPONSIBILITIES

1. Team leadership

Supervise, schedule and train the warehouse team; set clear daily priorities and follow up on performance.
Lead by example on the floor, especially during peak periods (Black Friday, holidays, back to school, outerwear season).
Take part in hiring warehouse staff, including seasonal help.

2. Order fulfillment

Oversee picking, packing and shipping of B2C web, wholesale and marketplace orders, making sure orders ship on time and without errors.
Manage daily priorities in ShipHero: order queues, rush orders, backorders, issues.
Work with carriers on pickups.
Make sure packaging and presentation meet brand standards.

3. Receiving and inventory

Plan and oversee receiving: incoming shipments, quantity and quality checks, labelling and put-away.
Make sure every product is scanned and assigned a location in ShipHero, so inventory in the system matches what is on the shelves.
Keep pick locations replenished from reserve stock to avoid out-of-stocks on the website.
Organize cycle counts and physical inventories; investigate and resolve discrepancies between the warehouse, ShipHero, Shopify and our ERP.

4. Space and processes

Optimize the use of space: layout, storage, locations, and making room as collections and seasons change.
Document warehouse procedures and continuously improve them to work faster and with fewer errors.
Support the returns coordinator so returned products are inspected and back in stock quickly.

5. Health and safety

Enforce health and safety rules, keep the warehouse clean and organized, and run regular safety checks.
Make sure equipment is used safely and properly maintained.

6. Reporting

Track key warehouse metrics (orders shipped, shipping times, errors, receiving, inventory accuracy) and share a weekly update with management.
Use Excel or Google Sheets and AI tools to build simple reports and speed up recurring tasks.

WHAT WE'RE LOOKING FOR

3+ years of experience in a warehouse or distribution centre, including at least 1–2 years supervising a team.
Experience in e-commerce fulfillment (ideally apparel or consumer goods).
Hands-on experience with a warehouse management system (WMS); ShipHero is a strong asset.
Very organized and detail-oriented, able to juggle priorities in a fast-paced environment.
A natural leader who is respected on the floor and communicates clearly.
Bilingual (French and English).
Able to stand for long periods and lift boxes up to 50 lb (23 kg).

Nice to have

Experience with ShipHero, Shopify or an ERP.
Comfortable with Excel or Google Sheets and open to using AI tools day to day.
Spanish.

------

RAISON D'ÊTRE DU POSTE

deux par deux est une marque montréalaise de vêtements et de manteaux haut de gamme pour enfants, vendue au Canada, aux États-Unis et à l'international. Nous avons notre propre entrepôt, attenant à nos bureaux, par où passent toutes nos commandes web, wholesale et marketplaces.

Nous cherchons un ou une superviseur·e d'entrepôt terrain pour diriger les opérations quotidiennes : mener l'équipe sur le plancher, faire circuler la marchandise de la réception à l'expédition, et s'assurer que chaque commande part à temps, sans erreur et à la hauteur de la marque.

Relevant du ou de la gestionnaire des opérations (du CEO en attendant), tu diriges l'équipe de l'entrepôt et travailles en étroite collaboration avec la coordination des retours, le service à la clientèle et les équipes e-commerce, wholesale et production. Il s'agit d'un poste permanent à temps plein, sur place, à Montréal.

RESPONSABILITÉS PRINCIPALES

1. Gestion de l'équipe

Superviser, planifier les horaires et former l'équipe de l'entrepôt ; fixer des priorités claires chaque jour et faire le suivi de la performance.
Montrer l'exemple sur le plancher, surtout pendant les périodes de pointe (Black Friday, Fêtes, rentrée, saison des manteaux).
Participer à l'embauche du personnel de l'entrepôt, y compris les renforts saisonniers.

2. Traitement des commandes

Superviser la préparation, l'emballage et l'expédition des commandes B2C web, wholesale et marketplaces, pour qu'elles partent à temps et sans erreur.
Gérer les priorités quotidiennes dans ShipHero : files de commandes, commandes urgentes, commandes en attente, problèmes.
S'assurer que l'emballage et la présentation respectent les standards de la marque.

3. Réception et inventaire

Planifier et superviser les réceptions : arrivages, contrôle des quantités et de la qualité, étiquetage et rangement.
S'assurer que chaque produit est scanné et a un emplacement dans ShipHero, pour que l'inventaire du système corresponde à ce qui est sur les tablettes.
Garder les emplacements de préparation approvisionnés à partir de la réserve pour éviter les ruptures sur le site web.
Organiser les comptes cycliques et les inventaires physiques ; analyser et régler les écarts entre l'entrepôt, ShipHero, Shopify et notre ERP.

4. Espace et processus

Optimiser l'espace : aménagement, entreposage, emplacements, et faire de la place au fil des collections et des saisons.
Documenter les procédures de l'entrepôt et les améliorer en continu pour travailler plus vite et avec moins d'erreurs.
Soutenir la coordination des retours pour que les produits retournés soient inspectés et remis en stock rapidement.

5. Santé et sécurité

Faire respecter les règles de santé et sécurité, garder l'entrepôt propre et bien organisé, et faire des vérifications de sécurité régulières.
S'assurer que l'équipement est utilisé de façon sécuritaire et bien entretenu.

6. Suivi et rapports

Suivre les indicateurs clés de l'entrepôt (commandes expédiées, délais, erreurs, réceptions, fiabilité de l'inventaire) et faire un suivi hebdomadaire avec la direction.
Utiliser Excel ou Google Sheets et des outils d'IA pour bâtir des rapports simples et accélérer les tâches récurrentes.

PROFIL RECHERCHÉ

3 ans et plus d'expérience en entrepôt ou en centre de distribution, dont au moins 1 à 2 ans en supervision d'équipe.
Expérience en traitement de commandes e-commerce (idéalement dans les vêtements ou les produits de consommation).
Expérience concrète avec un système de gestion d'entrepôt (WMS) ; ShipHero est un atout important.
Très organisé·e et minutieux·se, capable de jongler avec les priorités dans un environnement rapide.
Leader naturel, respecté·e sur le plancher, qui communique clairement.
Bilingue (français et anglais).
Capacité à rester debout longtemps et à soulever des boîtes jusqu'à 23 kg (50 lb).

Atouts

Expérience avec ShipHero, Shopify ou un ERP.
À l'aise avec Excel ou Google Sheets et ouvert·e à utiliser des outils d'IA au quotidien.
Espagnol.

Apply About employer

More about this job

Responsibilities

Lead the warehouse team and oversee daily receiving, inventory, order fulfillment, shipping, returns support, and warehouse safety. Improve warehouse space and procedures, manage priorities in ShipHero, and report key operational metrics to management.

Requirements

Requires at least three years of warehouse or distribution experience, including one to two years supervising a team, plus hands-on experience with a warehouse management system and e-commerce fulfillment. Candidates should be organized, communicate clearly, be bilingual in French and English, and be able to stand for extended periods and lift up to 50 pounds; ShipHero, Shopify, ERP, spreadsheets, AI tools, and Spanish are assets.

Skills

Warehouse Team Leadership
Staff Scheduling and Training
E-Commerce Order Fulfillment
Picking, Packing, and Shipping
Warehouse Management Systems
ShipHero
Inventory Management
Receiving and Quality Control
Cycle Counting
Warehouse Space Optimization
Process Improvement
Health and Safety
Excel
Google Sheets
Reporting and Metrics
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Warehouse Supervision
E-Commerce Fulfillment
B2C Orders
Wholesale Orders
Marketplace Orders
ShipHero
Warehouse Management System
Shopify
ERP
Inventory Accuracy
Receiving
Quality Checks
Cycle Counts
Physical Inventory
Returns Processing
Carrier Coordination
Warehouse Layout
Process Documentation
Health and Safety
Excel
Google Sheets
AI Tools
Peak Season Operations
Retail Apparel
French
English
Spanish

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