Company Description Diamond Property Services Inc. is a full-service company providing deluxe concierge, security, maintenance, and janitorial services to residential condominium buildings in the Greater Toronto Area. The organization focuses on delivering high-quality, professional support that enhances the safety, comfort, and daily living experience of residents. Team members work in well-maintained properties and are supported by experienced management and operational staff. Diamond Property Services values reliability, courtesy, and strong service standards in all aspects of its operations. The company offers opportunities to build a career in property services and residential building support.
Role Description This full-time Concierge / Security role is an on-site position located in Toronto, ON, serving residents and visitors of a residential condominium building. The role involves greeting residents and guests, managing reception duties, and responding to inquiries in a courteous and professional manner. Daily tasks include monitoring building access, overseeing security cameras, maintaining visitor logs, and enforcing building policies to support a safe environment. The Concierge / Security team member will assist with reservations for building amenities, coordinate deliveries, and communicate with property management and maintenance staff as needed. The role requires consistent, visible presence at the front desk or lobby area, clear communication with residents, and timely response to any security or service concerns.
Qualifications
- Strong customer-facing skills, including Customer Service, Communication, and Receptionist Duties.
- Experience with Concierge Services and handling Reservations for amenities or guest access.
- Ability to manage building access, follow security protocols, and maintain accurate logs and records.
- Professional, calm demeanor and the ability to handle inquiries, complaints, and emergencies with tact.
- Previous experience in residential buildings, hospitality, or security is an asset.
- Comfort working on-site in a lobby/front desk environment, including evenings, weekends, or holidays as required.
- Reliable, punctual, and able to work independently as well as part of a team.
