At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Manage inbound and outbound voice services for enterprise clients within regulated industries. Ensure customer interactions adhere to structured quality and compliance frameworks.
Requirements
The candidate should have a background in project management and information technology. Experience in the telecommunications industry is preferred.
Working hours
40 hours per week
Skills
- Project Management
- BPO Management
- Quality Frameworks
- Compliance
- Contact Centre Operations
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Technology
- Consulting
Keywords
- BPO
- Programme Manager
- Contact Centre
- Enterprise Clients
- Regulated Industries
- Telecommunications
- Project Management
- Compliance
- Quality Frameworks
- Voice Services
Original job description
Join our contact centre team delivering inbound and outbound voice services for enterprise clients across regulated industries. You will handle customer interactions on behalf of our clients, working within structured quality and compliance frameworks.
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