Applications will be accepted until 09:00am Thursday, September 17, 2026
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
Impact Statement
The Gifts Processing Manager is part of the fundraising Systems team and reports directly to the Senior Manager of the Fundraising Systems. The manager is responsible for overseeing all aspects of offline and selected online donation processing to ensure timely, accurate, and donor-centered data entry. This role manages the gifts processing unit, that consists of 2 data entry coordinators, and plays a key function in maintaining data integrity, supporting financial reconciliation, and ensuring the smooth flow of gifts such as cheques, wire transfers, share donations, and other offline contributions. They also serve as the primary operational lead for the organization’s data-entry services partner, KCK, ensuring a smooth, consistent, and high-quality collaboration across all shared processes.
This role will also liaise with other MSF departments, collaborating closely with Finance, Office administration, and vendors on various campaign analysis, systems, and reporting.
Our values:
Our work is guided by the humanitarian principles of impartiality, neutrality, and independence, rooted in universal medical ethics.
We bring these principles to life through the way we treat each other, work, and relate to the global MSF movement:
Respect, Integrity, Inclusion – fostering a workplace grounded in equity and belonging
Discovery, Learning, Boldness – embracing curiosity, innovation, and courageous action
Impact, Transformation, Shared Responsibility – driving meaningful change and collective accountability
These values shape our culture and guide everything we do to uphold MSF’s social mission.
MSF Canada is looking for someone who will be responsible for the following:
Operational Support
Manage end-to-end processing of offline gifts including cheques, wire transfers, share donations, cash gifts, corporate and foundation gifts, and third-party submissions
Team Management
Lead in the hiring and development of the team members to achieve their goals, establishing trust, respect, recognition and mutual accountability in a high performance, collaborative environment
Lead by example, inspire and motivate others, and foster a work environment founded on MSF Canada internal employment philosophy values of humanity, integrity, and results
Relationship building and team orientation
The successful candidate will bring to MSF Canada:
Core Competencies
Knowledge and Experience
Education, Certifications and Languages
Working conditions:
Workstations consist of sit/stand desks, anti-fatigue floor mat, swivel chair, laptop with dock and double monitor
Job Information:
Position Level: People Leader
Department: Fundraising Department
Position Status: Permanent
Activity Rate: 100% (Full time), 37.5 hrs. per week
Salary Grade: Level 16 on the MSF Canada Salary Grid, $87,850 (non-negotiable)
Location: Toronto or Montreal
Status: Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.
Additional Information
MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work, and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive, and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF.
MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts. As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin. We encourage Black, Indigenous, People of Colour, LGBTQIA2S+ people, individuals living with disabilities and any individual deserving equity to apply.
In line with MSF’s December 2021 pledge to reduce our carbon emissions by 50% by 2030, compared to our 2019 baseline, we encourage everyone to embrace and embed sustainable and climate-friendly practices. Applying a climate and planetary health lens will help us improve our operational impact. Facing climate change and environmental degradation through our operational activities by focusing on mitigation and adaptation will decrease our dependency on fossil fuels, reduce our ecological footprint and help protect human health. Everyone, at all levels, with all skill sets is needed to address the global threat of climate change.
Benefits:
Comprehensive group insurance (health, dental, life, AD&D, prescriptions, etc.)
5% RRSP contribution (no matching required)
4 weeks’ vacation annually
Health Spending Accounts
Flexible work hours
Annual Professional Development budget
Employee & Family Assistance Program (EFAP)
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
Vacancy notice
This posting is for a an existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.
AI disclosure statement
We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:
· Summarizing recruiter or hiring manager notes, and
· Conducting limited keyword searches for specific job‑related criteria.
However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.
Safeguarding
MSF is committed to preventing abuse, inappropriate behavior, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
Accessibility
Any questions or concerns regarding accommodation and accessibility may be addressed to Human Resources.
