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Dollarama

Assistant Store Manager

Pembroke, ON, Canada

Pay: $19.3 to $20.3 CAD / hour
Job type: Full-time
Apply by: Oct 24, 2026
Working hours: 25 hours/week
Posting language: English
Posted: Sep 24, 2026

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Original job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

Assisting the Store Manager with operations and staff management.
Helping with merchandising, stocking, and unpacking daily shipments.
Providing exceptional customer service and resolving escalated issues.
Training, coaching, and developing employees.
Performing cash management, store opening and closing duties as needed.
Assigning tasks to the team and ensuring store safety and cleanliness.
Conducting regular performance evaluations and providing feedback.
Ensuring adherence to company policies and safety standards.
Maintaining visual merchandising standards.
Responsible for hiring and performance management.

What Do You Need to Succeed?

Minimum of two (2) years of retail experience.
At least two (2) years in a supervisory or management role.
Open availability (day, evening, weekend).
Strong leadership, communication, and decision-making skills.
Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

Stimulating and diverse working environment.
Competitive compensation and benefits package*
Company matched pension plan*
Tailor-made training and integration program.
Career development opportunities within the company.
Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

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More about this job

Responsibilities

Support the Store Manager in daily operations, staff management, merchandising, inventory tasks, customer service, and sales goals, and act as Manager on Duty when needed. Hire, train, coach, and evaluate employees while overseeing cash management, store safety, cleanliness, and compliance with company standards.

Requirements

Requires at least two years of retail experience and two years in a supervisory or management role. Candidates need open availability for days, evenings, and weekends, along with strong leadership, communication, and decision-making skills and the ability to multitask in a fast-paced environment.

Skills

Leadership
Communication
Decision-Making
Customer Service
Staff Management
Training and Coaching
Employee Development
Merchandising
Cash Management
Performance Management
Hiring
Task Assignment
Multitasking
Prioritization
Conflict Resolution
Store Operations

Benefits

Competitive Compensation
Benefits Package
Company-Matched Pension Plan
Tailor-Made Training and Integration Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Sales Goals
Customer Satisfaction
Customer Service
Staff Management
Merchandising
Stocking
Shipment Unpacking
Employee Training
Coaching
Employee Development
Cash Management
Store Opening and Closing
Task Assignment
Store Safety
Store Cleanliness
Performance Evaluations
Hiring
Performance Management
Visual Merchandising
Company Policies
Safety Standards
Leadership
Communication
Decision-Making
Multitasking
Prioritization

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