Are you the motivated and dynamic Clinical Receptionist we are looking for?
East York Massage & Physiotherapy Studio is hiring!
Are you looking to work with a team who supports your personal and professional growth? Then this could be your dream role.
If you have a passion for helping people get the best out of their life, you’re skilled with interpersonal relationships and you’re a fast learner, you might just be the person we are looking for.
We are a massage therapy and physiotherapy practice whose main goal is to help people attain optimal outcomes and live their best life!
You will be the future Clinical Receptionist and take pride in further developing your niche market which is waiting here for you!!!
About you:
You are smart, personable and confident.
You have excellent communication, time management and interpersonal skills
You are take initiative and create solutions
You are accountable for your outcomes and actions.
You are committed to your roles and expectations
You are passionate and outgoing.
You thrive on personal development and you value coaching.
You want to grow personally and professionally.
You demand excellence of yourself and thrive on feedback.
You are energized and create energy around you.
You drive yourself to get the best results.
You are resilient and adaptable and can embrace change
Duties and Responsibilities:
Thinking this role was tailor-made for you? Read on to learn more.
- Provide professional and empathetic communication with clientele over the phone and in person. You are the new friendly face of East York Massage and Physiotherapy Studio!
- You are able to manage varied responsibilities, while while prioritizing tasks throughout the day
- Confidently scheduling client appointments and maximizing therapist’s bookings
- Taking payment and sending client invoices
- Clinic maintenance; onsite laundry, daily tidying, replenishing supplies and inventory while following sanitizing protocols
- Daily KPI tracking and evaluation
- Excel proficiency including creating spreadsheets and entering formulas in cells
- Payroll, invoicing and sales reports
- Direct billing experience - managing daily execution and conferring with insurance companies requests
- Able to contribute to and initiate digital marketing.
- Attend and participate in all meetings, with a positive attitude and solution based collaboration
- Take initiative in interacting with allied health professionals to deliver quality patient care and optimal outcomes
- Be confident to participate in continuing education training on allocated topics
- Demonstrate teamwork, support, integrity, commitment, professionalism, accountability, excellence and leadership at all times
What’s in it for you?
- Full training and support – every new team member will go through a four week training course to make sure you are fully confident in your role. We have a focus on performance with daily, weekly and quarterly support to make sure you reach your goals.
- Mindset and career development – we want to make sure you reach your potential professionally and personally.
- Flexible hourly, full time position - we offer an attractive hourly rate
- Dynamic team – we are committed to culturing a team environment where we can learn from one another. We are caring, friendly and fun, providing all the support necessary every step of the way
- Amazing long-term career advancement – you will get to work in a fast-growing company, where there are loads of growth opportunities constantly evolving
- This role will suit someone looking for a full-time career
Preferred Hours (subject to change):
We are looking for someone who is flexible and understands the importance of supporting our staff, which may come with changes from time to time.
Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 9am - 3pm
Thursday: 2pm - 8pm
Friday: 9am - 3pm
Saturday: 9am - 3pm
What we do:
We are a well-established, and progressive practice known for delivering excellent patient outcomes in a fun, safe and friendly environment.
With over 11 years of history we are continuing to expand due to a popular following amongst patients, medical referrers, strong networks and an excellent community reputation. Our clients are extremely loyal and fantastic at referring.
In everything we do, we aim to instill knowledge and confidence. Our signature service is “boutique style” one to one therapy, helping our clients regain control over their bodies and get the most out of their lives. We give our clients a step-by-step plan to help them achieve their health and performance goals.
The Culture:
As a team, we work within a growth mindset culture that allows the flexibility to change course as our business evolves. We find this to be an enriching and positive environment to walk into daily. Our goal is to brand each individual team member as the best in their field. We do this by being committed to excellence, active participation in our meetings, bringing new ideas to the table, continued education, and open communication channels. We also want to encourage personal growth in your chosen area of interest.
Whether you are young and energetic looking for an inspiring role, or you are more experienced and want to expand your career opportunities and reach your true potential, we would love to meet you.
Tell us why this job is for you! Simply email your interest with a resume and cover letter to: info@ eastyorktherapy.com Or call Erin or Fanaye at 416.285.1777
