The Administrative Assistant plays a key role in supporting the daily operations of a busy cultural, community centre. This person is responsible for providing administrative, customer service, and organizational support to ensure the shop operates efficiently. The successful candidate will assist with customer inquiries, sales administration, and general office duties while helping plan and coordinate events and create a welcoming environment for artists, musicians, students, and community members.
- Answer emails and customer inquiries in a professional and timely manner;
- Schedule meetings, appointments, workshops, lessons, and special events;
- Welcome visitors;
- Assist with the receipt of supply orders, inventory tracking, stock replenishment and product organization;
- Help process purchase orders and receive incoming shipments;
- Ensure pricing and product information are accurately maintained;
- Assist in organizing lessons, workshops, performances, and community events;
- Support event registration, communications, and participant tracking;
- Help prepare promotional materials, social media ads (Facebook and Instagram), and maintain event records;
- Keep shop clean and tidy;
- Communicate and work with partnership organizations;
- Maintain office supplies and equipment;
- Prepare invoices and track payments;
- Ensure confidential information is handled appropriately
- Other related tasks upon request.
- High school diploma required; post-secondary education in Business Administration, Arts Administration, or a related field is an asset;
- Previous administrative, customer service, or retail experience preferred;
- Interest in music, visual arts, or creative industries;
- Strong organizational and multitasking skills;
- Excellent written and verbal communication skills;
- Ability to work independently and as part of a team;
- Strong attention to detail and accuracy;
- Excellent customer service and interpersonal skills;
- Effective time management and prioritization;
- Professional, friendly, and positive attitude;
- Ability to use standard office and retail equipment;
- Bilingualism is an asset;
- **Ideal candidate:** A highly organized and customer-focused professional who enjoys working in a creative environment and is passionate about supporting artists, musicians, students and community programs through efficient administration and exceptional customer service.
- Competitive salary based on experience (starting at $20);
- Employee discounts on music and arts supplies;
- Supportive and creative work environment.