Greater Toronto Area | On-site
Egility is partnering with an established Canadian organization to identify a senior digital leader who can help shape the next stage of its growth and customer strategy.
This is a broad, commercially oriented mandate for someone who understands how digital channels, customer engagement, data and technology come together to drive business performance. Working closely with the executive team, this individual will have the opportunity to influence strategy while remaining close to execution.
The Opportunity
The successful candidate will lead initiatives focused on accelerating digital growth, strengthening customer engagement and creating a more connected customer experience.
Key areas of focus will include:
- Developing and executing digital growth and customer strategies.
- Identifying opportunities to improve acquisition, engagement, conversion and retention.
- Leveraging data and insights to improve commercial performance and inform decision-making.
- Advancing the organization’s digital capabilities, platforms and customer experience.
- Leading and developing a high-performing team.
- Partnering across the organization to translate business priorities into measurable digital initiatives.
The Ideal Candidate
We are looking for an accomplished leader with approximately 10+ years of progressive experience across digital, growth, customer experience, marketing, commerce or related disciplines.
You bring a strong commercial orientation, are comfortable operating with data and analytics, and have demonstrated success translating digital strategy into measurable business outcomes. Just as importantly, you are a collaborative leader who can operate effectively with senior executives while building alignment across functions.
Experience in a consumer-facing, multi-channel or similarly complex business environment would be valuable, although we are open to candidates from a range of sectors.
This is an opportunity for a hands-on, commercially minded digital leader to have meaningful influence on the next chapter of an established Canadian business.
