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Elmer's Manufacturing Ltd
Altona, MB
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Elmer's Manufacturing Ltd
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Elmer's Manufacturing Ltd

Co-op/Student - Field Support Technician

Altona, MB, Canada

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Job details

Posting language: English
Posted: Sep 22, 2026

Original job description

At Elmer's we’ve been equipping farmers with innovative solutions for 40 years. Owning and operating our own farm we understand what farmers need and want out of our products and our company. We strive to provide our customers with products that will effectively handle even the toughest environments. Harvest after harvest, our mission is to produce world-class farm equipment for the needs of the progressive farmer.

We have an upcoming opportunity in the Product Support Department as a Field Support Technician.

The core mission of the Field Support Technician is to ensure customer satisfaction in-season. This role is expected to be constantly engaged with customers in field to address any small or large issues after the purchase of their product, provide training if required, and collect feedback whenever possible.

This position will be shared between three staff, using a three-week tour in the field, with time in the shop between rotations. The time between tours will be spent working with the R&D Department, with some possible travel required in Western Canada during that time. Our goal is to have issues resolved within 24 hours.

Availability: 4-month or 8-month term

In This Role You Will

Address issues with customer equipment in the field.
Inspect/maintain R&D carts running in the field.
Support the Sales Demo Program (as needed).
Assist with Dealer Technician Training.
Gather & document customer feedback.

We’re Looking For

Ability to work independently/minimal direct supervision
Honesty, Integrity and Ethical Behaviour
Troubleshooting/mechanical aptitude
Computer/documentation abilities
Ability to travel for up to 3 weeks at a time
Valid passport and ability to travel in the U.S.
Bachelor or Diploma in Engineering or Engineering Tech. (completed or in progress)

In addition to a competitive salary, we offer a dynamic, growing workplace that provides opportunities for all staff to have an impact.

Our facility is conveniently situated near Altona, MB. Altona is an attractive, caring, and progressive community with abundant cultural, recreational, and educational opportunities for all ages. With amenities and opportunities that rival much larger municipalities, there’s no better place to be.

Elmer’s Manufacturing Ltd. welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

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More about this job

Responsibilities

The Field Support Technician at Elmer's Manufacturing will troubleshoot and repair customer farm equipment in the field, inspect R&D carts, and support dealer training. The role also gathers customer feedback and documents it.

Requirements

Candidates need mechanical aptitude, troubleshooting skill, and good computer and documentation abilities. They should be able to work independently, travel for up to three weeks at a time, and hold a valid passport.

Skills

Troubleshooting
Mechanical aptitude
Equipment inspection and maintenance
Field service
Customer support
Dealer training
Documentation
Computer skills
Feedback collection
Independent work
Travel
Engineering fundamentals
Farm equipment

Keywords

Field Support Technician
Co-op
Student
Agricultural equipment
Farm equipment
Troubleshooting
Mechanical aptitude
Field service
Customer support
Product support
R&D
Dealer training
Customer feedback
Engineering technologist
Engineering co-op
Travel
Altona, MB
Western Canada
Sales demo program

Seniority

Entry level

Languages

English

Fields of study

Engineering
Engineering Technology

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