We are a public safety software company based in Montreal, Canada, with a particular focus on Computer Aided Dispatch and 911 technology. Our close knit and highly experience team has decades of experience working together designing, building, and supporting technology solutions for emergency communication centers and first responders. Today we work with customers in the USA, Canada, South America, and around the globe, with deployments that range in size from four position dispatch centers to country-wide implementations with hundreds of dispatch positions.
ABOUT THE ROLE
We're looking for an AWS DevOps & Integration Engineer to deploy and support the AWS environments our customers run on, and to help our developers get new technologies working cleanly across cloud and on-premises systems. Working under the DevOps & Cloud Infrastructure Lead, you'll own customer-facing AWS infrastructure, keep it secure, support our EMERES web applications wherever they run, and act as the integration point when developers need infrastructure to test something new against.
WHAT YOU'LL DO
- Deploy and support AWS environments for customers, including EC2, Site-to-Site VPNs, and other core AWS services
- Manage and monitor the security of cloud environments, following industry best practices
- Deploy and support EMERES web applications on-premises and in the cloud, using Docker, PostgreSQL, and other technologies under Linux
- Assist developers with integration testing of new technologies in cloud and on-premises Linux and Windows environments, such as database replication tools
- Build and maintain CI/CD pipelines used to deploy customer and internal environments
- Set up and maintain monitoring, logging, and alerting across customer and internal infrastructure
- Troubleshoot infrastructure, deployment, and integration issues across cloud, on-premises, Linux, and Windows environments
- Document environment setups, integrations, and runbooks so customers and teammates can rely on them
- Partner with the DevOps & Cloud Infrastructure Lead and engineering teams to improve deployment speed and reliability
WHAT WE'RE LOOKING FOR
- Experience with AWS and other cloud providers
- Experience with Linux
- Experience with SQL database engines such as PostgreSQL
- Experience with Docker and containerized application deployments
- Comfortable working in both cloud and on-premises environments, including Windows• Working knowledge of networking fundamentals, including VPNs (e.g., Site-to-Site VPN configuration)
- Strong troubleshooting skills and comfort working directly with customers and developers Nice to Have
- Experience with database replication tools and strategies
- Scripting ability (e.g., Bash, Python, or PowerShell) for automation
- Relevant AWS certifications (e.g., AWS Certified Solutions Architect or SysOps Administrator)
- Experience with container orchestration (Kubernetes)
WHY EMERES?
- Competitive salary and performance-based bonuses
- A collaborative and innovative team environment
- Professional development opportunities
- A unique, exciting and dynamic culture with the public safety sector
- Comprehensive health and dental benefits
ADDITIONAL INFORMATION
Background Screening & Security Requirements
Due to the nature of our work supporting public safety and government agencies, employment is contingent upon successfully completing all required pre-employment screening processes. These may include employment verification, education verification, criminal history checks, and other legally permissible background investigations.
In addition, employees may be required to obtain and maintain eligibility to access customer systems, facilities, and information. This may include fingerprint-based background checks, compliance with Criminal Justice Information Services (CJIS) Security Policy or similar requirements, and additional customer-specific screening, credentialing, security clearance, or drug-testing requirements. The ability to successfully satisfy and maintain these requirements is a condition of employment with EMERES.
Equal Opportunity Employer
EMERES is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We make employment decisions based on qualifications, merit, business needs, and individual performance. EMERES does not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, marital status, citizenship status, or any other characteristic protected by applicable law.
Accommodation Request
EMERES is committed to providing reasonable accommodations to qualified applicants and employees. Individuals requiring accommodation during the application or interview process are encouraged to notify us.
