Original job description
Job Details: Job Location: Ottawa - Ottawa, ON, Position Type: Full Time, Salary Range: $23.00 - $23.00Hourly,
EMSL is seeking a Sales Assistant in Ottawa, ON. The ideal candidate has a customer service background and the ability to learn quickly and work with complex systems. This position will be on-site and based out of the following locations:
Essential Duties & Responsibilities:
Assist with incoming as well as follow up outbound Phone Calls and emails to/from customers
Trouble shooting client issues related to due dates, reports, pricing, invoices, scheduling, etc.
Arrange/set up client and/or client prospect appointments for Account Manager
Generate and qualify leads by placing outbound calls to qualified prospects
Data Entry and maintenance of hotlists, communications, documents in our CRM Program
Create /send follow up marketing materials and/or sales proposals/quote
Qualifications: Requirements:
High school degree or equivalent
Bachelor's degree in Science or Business preferred, but not required
Authorization to work in Canada indefinitely without restriction or sponsorship
Two years work experience requiredExperience with high volume customer service
Ability to interface with clients and foster current and new relationships
Must have excellent phone etiquette
Science knowledge/background is a plus but not required
Must be able to prioritize work assignments and work in fast paced setting
Must be proficient in computer systems for Client Relationship Management Databases (CRM) and Shopping Cart Order Systems
Must have excellent communication (written and verbal)
Willingness to learn and ability to multi-task
Hours:
Position is full time, Monday to Friday 8:30 a.m. to 5:00 p.m.
Candidates currently living within a commutable distance of Ottawa, ON are encouraged to apply
EMSL Canada offers supplemental benefits and paid time off. The pay range for this position is $23.00 per hour. EMSL does not utilize AI tools in any way in its hiring process.
To find out more about EMSL Canada please visit our website at: www.emslcanada.ca/
EMSL Canada is an equal opportunity employer
More about this job
Responsibilities
Handle customer calls and emails, troubleshoot issues involving reports, pricing, invoices, and scheduling, and arrange appointments for account managers. Generate and qualify leads, maintain CRM records, and prepare follow-up marketing materials, sales proposals, and quotes.
Requirements
A high school diploma or equivalent and at least two years of work experience are required; a bachelor's degree in science or business is preferred but not required. Candidates need high-volume customer service experience, strong communication and phone skills, computer proficiency with CRM and shopping cart order systems, and authorization to work indefinitely in Canada without restriction or sponsorship.
Skills
- Customer Service
- Phone Etiquette
- Lead Generation
- Lead Qualification
- Appointment Scheduling
- Troubleshooting
- Data Entry
- CRM Database Management
- Shopping Cart Order Systems
- Written Communication
- Verbal Communication
- Prioritization
- Multitasking
- Computer Proficiency
- Sales Proposal Preparation
Benefits
- Supplemental Benefits
- Paid Time Off
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
- Marketing
Keywords
- Customer Service
- Sales Support
- Inbound Calls
- Outbound Calls
- Email Communication
- Lead Generation
- Lead Qualification
- Appointment Scheduling
- Account Managers
- Troubleshooting
- Due Dates
- Reports
- Pricing
- Invoices
- Client Scheduling
- Data Entry
- CRM
- Hotlists
- Marketing Materials
- Sales Proposals
- Quotes
- Shopping Cart Order Systems
- High-Volume Customer Service
- Phone Etiquette
- Science Knowledge
- Multitasking
- Ottawa
