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Added 3 hours ago
ET
PL/SQL Developer
Envision Technology Solutions
Montreal, QC
- Contract
Added 4 hours ago
ET
Appian Developer
Envision Technology Solutions
Toronto, ON
- Contract
Added 5 hours ago
ET
QA Performance Tester
Envision Technology Solutions
Toronto, ON
- Contract
Added 3 days ago
ET
Python Developer
Envision Technology Solutions
Toronto, ON
- Full-time
Added 4 days ago
ET
Python Developer
Envision Technology Solutions
Toronto, ON
- Full-time
Added 4 days ago
ET
PL/SQL Developer
Envision Technology Solutions
Montreal, QC
- Contract
Added 5 days ago
ET
Salesforce Revenue Cloud Developer
Envision Technology Solutions
Toronto, ON
- Contract
Added 10 days ago
ET
Workday Integration Analyst
Envision Technology Solutions
Toronto, ON
- Contract
Added 10 days ago
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Mobile Application Developer
Envision Technology Solutions
Toronto, ON
- Contract
Added 10 days ago
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Quality Assurance Automation Engineer
Envision Technology Solutions
Toronto, ON
- Contract
Added 11 days ago
ET
Software Engineer
Envision Technology Solutions
Toronto, ON
- Full-time
Added 11 days ago
ET
Sr AI Engineer
Envision Technology Solutions
Toronto, ON
- Contract
Added 12 days ago
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Guidewire Integration Developer
Envision Technology Solutions
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Added 13 days ago
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Envision Technology Solutions
Montreal, QC
- Contract
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Business Analyst
Envision Technology Solutions
Calgary, AB
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Cyber Security Analyst
Envision Technology Solutions
Calgary, AB
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Added 17 days ago
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Envision Technology Solutions
Markham, ON
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Toronto, ON
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Envision Technology Solutions
Brampton, ON
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Added 18 days ago
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Guidewire Architect
Envision Technology Solutions
Markham, ON
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Added 18 days ago
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Software Engineer
Envision Technology Solutions
Toronto, ON
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Added 1 month ago
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Android Developer
Envision Technology Solutions
ON · Ontario, Canada
- Full-time

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Envision Technology Solutions

Appian Developer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.

Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.

Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.

Drives problem management by addressing recurring issues through root cause fixes and automation.

Enhances system performance and resilience through targeted improvements and tuning.

Supports change and release activities to ensure smooth, low-risk deployments.

Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.

Maintains runbooks and documentation to improve support efficiency.

Drives automation to reduce manual effort and improve response times.

Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks

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More about this job

Responsibilities

Lead L2/L3 troubleshooting, incident resolution, root cause analysis, and preventive problem management to maintain production stability and meet SLAs. Improve performance and resilience, support low-risk releases, maintain documentation, automate support tasks, and mentor team members while upholding security and governance standards.

Requirements

The posting indicates a mid-senior role requiring the ability to resolve complex production issues, analyze root causes, and improve application reliability. It also calls for monitoring, automation, release support, cross-functional collaboration, documentation, mentoring, and compliance with security and governance standards; no specific education or years of experience are stated.

Skills

Production Support
Root Cause Analysis
Incident Management
L2/L3 Troubleshooting
Application Monitoring
Problem Management
Automation
Performance Tuning
Change Management
Release Management
Runbook Documentation
Cross-Functional Collaboration
Mentoring
Security Compliance
Governance

Visa sponsorship

Not detected in the job text

Keywords

Appian
Production Systems
Production Support
L2/L3 Support
Incident Reviews
Root Cause Analysis
Incident Management
Service-Level Agreements
Application Monitoring
Anomaly Detection
Problem Management
Preventive Measures
Automation
System Performance
Resilience
Performance Tuning
Change Management
Release Management
Runbooks
Service Continuity
Security Standards
Governance
System Health
Risk Management
IT Services
IT Consulting

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