Position: Commercial Service Technician
Pay: CA$35.00-CA$44.00 per hour
Department: Epic Roofing & Exteriors Commercial
Location: Calgary, AB (and surrounding areas)
Position Type: Full-Time, Permanent
About Us
Epic Commercial is a growth-oriented leader in building envelope solutions, specializing in restoration, cladding, custom metal, and waterproofing. We invest in our people through advanced technical training and fostering a high-performing team where career advancement is a core priority.
Core Values
- Exceptional Service
- Passion for People
- Innovative Mindset
- Continuous Improvement
About the Role
Epic Roofing & Exteriors Commercial is seeking a highly skilled Commercial Service Technician to join our dedicated building envelope team. Unlike standard installation roles, the Service Technician is our front-line expert. You will be responsible for diagnosing complex leaks, performing high-quality repairs, and maintaining diverse commercial roofing systems.
The ideal candidate is a Red Seal certified professional who takes pride in craftsmanship, excels at problem-solving, and can represent our company with professionalism when interacting with clients and property managers.
Key Responsibilities
Field Operations & Technical Execution
- Perform expert-level repairs, maintenance, and installations on various commercial roofing systems (Flat/Low-slope, Metal, and Building Envelope components).
- Conduct thorough roof inspections to identify deficiencies, determine the root cause of leaks, and recommend long-term solutions.
- Ensure all repairs meet or exceed industry standards, local building codes, and manufacturer specifications.
- Safely operate hand tools, power tools, and specialized equipment (e.g., heat welders, torching equipment).
Leadership & Safety
- Lead and mentor apprentices, fostering a culture of safety, quality, and continuous learning.
- Strictly adhere to Alberta OH&S regulations and Epic Commercial safety protocols, including fall protection and hot work permits.
- Maintain a clean, organized, and professional job site at all times.
Documentation & Communication
- Utilize company technology (mobile apps/tablets) to document work progress, take "before and after" photos, and complete daily service reports.
- Communicate effectively with Project Managers, Dispatch, and Clients to provide updates on job status and timelines.
Requirements
- Certification: Journeyman Roofer Red Seal certification is required.
- Experience: Minimum 6 years of experience in roofing and construction, with a specific focus on commercial flat roofing systems.
- Technical Skill: Deep knowledge of SBS, EPDM, TPO, PVC, and metal roofing installation and repair techniques.
- Physical Demands: Ability to work at heights, climb ladders, and lift up to 23 kg (50 lbs) in various weather conditions.
- Professionalism: Strong problem-solving skills and the ability to work independently without direct supervision.
- Tech-Savvy: Proficiency using mobile devices for time tracking and job documentation.
- Licence: Valid Class 5 Driver’s Licence with a clean abstract and reliable transportation to the shop.
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care
Application question(s):
- Do you have a clean Drivers Abstract?
- Do you hold a Red Seal Certification?
Experience:
- Commercial Flat Roofing: 6 years (required)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
