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Location
Scarborough, ONM1P 2R7
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Work location
On site
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Salary$36.92HOUR hourly / 40 to 44 hours per week
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Terms of employment
Permanent employmentFull time
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Overtime required, Morning, Day, Evening, Overtime available
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Starts as soon as possible
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Benefits:
Health benefits
- vacancies
1 vacancy
- Source
Job Bank
#3685011
Overview
Languages
English
Education
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Other trades certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Green job
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Green job – Help
Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.
This information was provided by the employer; it was not verified by Job Bank.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
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Computer hardware or software retailer/wholesaler
Responsibilities
Tasks
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Report on the performance of computer systems and networks
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Supervise other technical support workers in this group
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
Credentials
Certificates, licences, memberships, and courses
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Apple Certified Technical Coordinator (ACTC) Certification
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Associate Computing Professional (ACP)
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Cisco certified network associate
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Citrix certified professional (CCP)
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IBM Certification
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Information technology infrastructure library (ITIL) Certification
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International Software Testing Qualifications Board (ISTQB) Certification
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Microsoft Certified Solutions Associate (MCSA)
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Microsoft Dynamics Certification
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Microsoft SQL Certification
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Microsoft certified solutions associate (MCSA)
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Network+ Certification
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VMware certified professional
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Certified Computing Professional (CCP)
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Certified Management Consultant (CMC)
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Information Systems Professional (ISP)
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Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
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Android
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BMC Remedy
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IBM AS/400
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Information Technology Infrastructure Library (ITIL)
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Jira
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Magento
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Mainframe
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Shell script
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iOS
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MAC
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Linux
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Unix
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JavaOS
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Device drivers
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Networking software
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Networking hardware
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Intranet
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Internet
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Servers
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Desktop applications
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Enterprise Applications Integration (EAI)
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File management software
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Security software
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Word processing software
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Presentation software
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Mail server software
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Communication software
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Image editing software
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Project management software
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Programming software
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HTML editing software
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Website creation and management software
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Business diagram software
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Desktop publishing software
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Mapping and data visualization software
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Database software
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Programming languages
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Software development
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Computer-aided design (CAD)
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Mac OS
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MS Active Directory
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Zendesk
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Data analysis software
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JavaScript
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MS Office
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MS Windows
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Oracle
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SQL
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Spreadsheet
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TCP/IP
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Visual Basic
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XML
Area of work experience
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Quality assurance or control
Specialization or experience
Area of specialization
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Handling heavy loads
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Physically demanding
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Manual dexterity
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Attention to detail
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Ability to distinguish between colours
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Sound discrimination
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Sitting
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Combination of sitting, standing, walking
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Standing for extended periods
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Bending, crouching, kneeling
Own tools/equipment
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Judgement
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Organized
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Team player
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Ability to multitask
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Time management
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Honesty
Benefits
Health benefits
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Dental plan
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Health care plan
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Vision care benefits