Jobs in Canada

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Added 5 mins ago
HT
Part-Time Assistant Manager - Level 2
Hot Topic
Mississauga, ON
- Part-time
We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with…
Added 5 mins ago
CG
Food Service Supervisor - Part Time
Compass Group Canada
Ottawa, ON · Vanier, ON
- $25.5 CAD / hour
- Part-time
Assist the Shift Managers to supervise multiple food service units.
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Assistant Team Leader
Dollarama
Port Hawkesbury, NS
- $17.35 to $18 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
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Assistant Team Leader
Dollarama
Matane, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
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Assistant Team Leader
Dollarama
Sault Ste. Marie, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
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Assistant Team Leader
Dollarama
Saskatoon, SK
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
TH
Lot Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 5 mins ago
TH
Sales Part Time
The Home Depot Canada
New Minas, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 5 mins ago
TH
Cashier: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
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Third Key Holder
Ardene
Red Deer, AB
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 5 mins ago
TH
Merchandising Execution Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 mins ago
TH
Merchandising 4am-3pm Part Time (Midland)
The Home Depot Canada
Midland, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 mins ago
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Assistant Team Leader
Dollarama
Courtenay, BC
- $18.9 to $19.28 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 5 mins ago
TH
Receiving Part Time (Collingwood)
The Home Depot Canada
Collingwood, ON
- Part-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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Sales Associate, Part-Time - Yorkville
Reformation
Toronto, ON
- Part-time
Available to work a minimum of 3 days per week, weekends included
Added 5 mins ago
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Assistant Team Leader
Dollarama
Toronto, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
TH
Day Order Picker: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 5 mins ago
TH
Plumbing and Electrical Associate: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 5 mins ago
TH
Tool Rental Sales Part Time - BRAMPTON S
The Home Depot Canada
Brampton, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 5 mins ago
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Assistant Team Leader
Dollarama
Burlington, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
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Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 5 mins ago
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Assistant Team Leader
Dollarama
Repentigny, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 5 mins ago
P
Customer Service Rep. – Shipping & Receiving
Pharmacy.ca
Toronto, ON · North York, ON
- Part-time
We are seeking a reliable, organized, and customer-focused Customer Service Representative to support our Shipping Centre operations. This position involves providing customer service,…
Added 5 mins ago
AW
Onsite Manager
Arrow Workforce Solutions
Mississauga, ON
- $50,000 to $55,000 CAD / year
- Full-time
Must have reliable transportation to commute to the Caledon worksite during overnight hours

exacare ai

BizOps Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

exacare ai is a leading healthtech company on a mission to build the AI operating system for post-acute care. Our platform connects referral sources, admissions workflows, and reimbursement systems so teams can review documentation, evaluate patients, and act quickly and confidently. Today, exacare ai powers more than 2,500 post-acute facilities / agencies.

Backed by a $30M Series A led by Insight Partners, we’re bringing world-class talent together to transform healthcare. If you like building, learning, and making a real impact, come join us!

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own customer relationships after the sale, guiding clients through onboarding, technical integration, training, adoption, and account expansion. Monitor account health, identify opportunities to grow usage, and collaborate with Sales, Strategy & Operations, and Engineering to improve customer outcomes, processes, and the product.

Requirements

Requires at least four years of management consulting experience, strong client relationship and management skills, and prior experience managing or leading a team. Candidates should be detail-oriented, adaptable, comfortable with evolving processes and cross-functional work, and able to identify expansion opportunities while supporting teammates and following and improving detailed procedures.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Account Expansion
Team Leadership
Coaching
Customer Health Monitoring
Technical Integration
Customer Training
Cross-Functional Collaboration
Customer Feedback Analysis
Process Improvement
Standard Operating Procedures
Strategic Planning

Benefits

Competitive Salary
Equity
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Company Off-Sites

Visa sponsorship

Not detected in the job text

Keywords

Post-Acute Care
Health Technology
Artificial Intelligence
Customer Success
Account Management
Client Relationships
Customer Onboarding
Customer Adoption
Account Expansion
Pilot Programs
Land And Expand
Technical Integration
Customer Training
Account Health
Usage Trends
Customer Satisfaction
Customer Feedback
Product Enhancements
Operational Improvements
Standard Operating Procedures
Process Improvement
Cross-Functional Collaboration
Sales
Strategy And Operations
Engineering
Management Consulting
Team Leadership
Healthcare Reimbursement
Referral Workflows
Admissions Workflows

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Work requirements

Jobs in Canada