Jobs in Canada

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Added 14 mins ago
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Manager, Talent Management***Gestionnaire, gestion des talents
Aliaxis
Oakville, ON
- Full-time
We currently have an exciting opportunity as a Manager, Talent Management. This role is based at our Oakville location and reports to the Director, Talent & Change Management.
Added 14 mins ago
IG
Manager, Talent Management***Gestionnaire, gestion des talents
IPEX Group
Oakville, ON
- Full-time
We currently have an exciting opportunity as a Manager, Talent Management. This role is based at our Oakville location and reports to the Director, Talent & Change Management.
Added 14 mins ago
GG
Camp Coordinator - Superintendent
Grizzlytrek Group
AB
- $50 to $65 CAD / hour
- Full-time
Remote Workforce Camp, British Columbia | 15 Days On, 6 Days Off | 12-Hour Shifts
Added 14 mins ago
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Logistics Manager
SinaLite
Markham, ON
- Full-time
Partner with Production, Customer Service, Sales, HR, and other departments to resolve operational issues and improve processes.
Added 14 mins ago
Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
Added 14 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the…
Added 14 mins ago
Associate Account Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Join ALDO’s growing wholesale division, where we partner with leading brands to distribute and source fashion footwear, handbags, and accessories. As an Associate Account Manager, you will…
Added 29 mins ago
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Commercial Lines Account Manager
Navacord
Sudbury, ON
- $60,000 to $70,000 CAD / year
- Full-time
RIBO license required
Added 29 mins ago
RA
Logistics Account Manager
Reimer Associates Inc.
Guelph, ON · Greater Guelph Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
…transportation provider. Through their own substantial fleet and through partner carriers they offer a broad range of Transportation and Logistics services across North…
Added 29 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the…
Added 29 mins ago
IG
Technical Project Manager
Insight Global
Toronto, ON
- $72 to $85 CAD / hour
- Contract
Insight Global is seeking a Senior Technical Project Manager to join one of Canada’s Big 5 banks, supporting a large-scale Commercial Payments / Real-Time Rail (RTR) initiative. This…
Added 29 mins ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
…journey powered by brilliant people. As trusted consultants, we partner with clients to solve complex challenges, deliver sustainable solutions, and create lasting impact for the…
Added 29 mins ago
RA
Program Manager – Audit Transformation
Recrute Action
Toronto, ON
- Contract
Hybrid work, with 3 days per week in the office
Added 29 mins ago
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Stage Experience Lead - Full Time
Sephora
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct…
Added 29 mins ago
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Human Resources Coordinator
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…daily employee services. Working closely with the HR Business Partner team and other People & Inclusion centres of excellence, you will help deliver a consistent employee experience through…
Added 44 mins ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 44 mins ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 44 mins ago
VC
Marketing and Creative Coordinator
Villa Charities Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role reports to the Marketing and Digital Manager.
Added 44 mins ago
GP
Engineering Program Manager - Aerospace
Global Partner Solutions
Montreal, QC
- Full-time
Work Arrangement: Hybrid and flexible, typically 2-3 days per week in the office
Added 59 mins ago
RL
Account Manager – Niagara Region & GTA West
RENO Lighting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with the Ontario sales team on cross‑territory and national account opportunities.
Added 59 mins ago
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Senior Recruitment Advisor
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $40 to $52 CAD / hour
- Contract
Work Arrangement Requirement: Currently 1 day per week in office, transitioning to 4 days per week in office
Added 59 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Sudbury, ON · Greater Sudbury, ON
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 59 mins ago
NC
Project Manager, Internal Initiatives
Nuvollo Corp.
Toronto, ON
- Full-time
Nuvollo is growing, and we are looking for an organized, driven Project Manager, Internal Initiatives to help move strategic projects forward across our North American MSP and technology…
Added 59 mins ago
MF
Cloud Platform Engineer
MTY Food Group
Montreal, QC
- Full-time
Work Environment: Hybrid (3 days per week in the office) · Hybrid work - 3 days per week in one of our offices
Added 59 mins ago
S
Legal Counsel
Stay22
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Partner with People Operations: Provide practical guidance on employment and contractor agreements, workplace policies, employee relations matters, and terminations.

exacare ai

BizOps Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

exacare ai is a leading healthtech company on a mission to build the AI operating system for post-acute care. Our platform connects referral sources, admissions workflows, and reimbursement systems so teams can review documentation, evaluate patients, and act quickly and confidently. Today, exacare ai powers more than 2,500 post-acute facilities / agencies.

Backed by a $30M Series A led by Insight Partners, we’re bringing world-class talent together to transform healthcare. If you like building, learning, and making a real impact, come join us!

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own customer relationships after the sale, guiding clients through onboarding, technical integration, training, adoption, and account expansion. Monitor account health, identify opportunities to grow usage, and collaborate with Sales, Strategy & Operations, and Engineering to improve customer outcomes, processes, and the product.

Requirements

Requires at least four years of management consulting experience, strong client relationship and management skills, and prior experience managing or leading a team. Candidates should be detail-oriented, adaptable, comfortable with evolving processes and cross-functional work, and able to identify expansion opportunities while supporting teammates and following and improving detailed procedures.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Account Expansion
Team Leadership
Coaching
Customer Health Monitoring
Technical Integration
Customer Training
Cross-Functional Collaboration
Customer Feedback Analysis
Process Improvement
Standard Operating Procedures
Strategic Planning

Benefits

Competitive Salary
Equity
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Company Off-Sites

Visa sponsorship

Not detected in the job text

Keywords

Post-Acute Care
Health Technology
Artificial Intelligence
Customer Success
Account Management
Client Relationships
Customer Onboarding
Customer Adoption
Account Expansion
Pilot Programs
Land And Expand
Technical Integration
Customer Training
Account Health
Usage Trends
Customer Satisfaction
Customer Feedback
Product Enhancements
Operational Improvements
Standard Operating Procedures
Process Improvement
Cross-Functional Collaboration
Sales
Strategy And Operations
Engineering
Management Consulting
Team Leadership
Healthcare Reimbursement
Referral Workflows
Admissions Workflows

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Work requirements

Jobs in Canada