Jobs in Canada

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Added 1 min ago
R
Manager, Scientific Research and Experimental Development
Ryan
Toronto, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 1 min ago
IU
AI/ML Architect/ Delivery Manager
iTech US Inc
Toronto, ON
- Full-time
The ideal candidate has progressed from software engineering, solution architecture, or technical leadership into delivery management or technology transformation. They must have personally…
Added 1 min ago
Senior Product Manager, SIEM & Data
eSentire
Canada
…organizations in 80+ countries. We are looking for a Senior Product Manager, SIEM & Data to own the direction and evolution of Atlas's SIEM, log and security data…
Added 1 min ago
Senior Product Manager, AI SOC
eSentire
Canada
…SOC and from our clients. We are looking for a Senior Product Manager, AI SOC to lead product development and release for these AI-led capabilities and for how they work with the people who…
Added 16 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Added 30 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Added 46 mins ago
J
General Manager
JOONS
Brampton, ON
- Full-time
Implement revenue optimization strategies through menu engineering, premium beverage sales, private dining, special events, and guest retention.
Added 1 hour ago
S
Legal Counsel
Stay22
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Help get deals done: Work closely with Sales and Partnerships to move opportunities from negotiation to signature. Identify the issues that matter, communicate risk clearly, and develop…
Added 1 hour ago
Legal Counsel
Stay22
Montreal, QC
Help get deals done: Work closely with Sales and Partnerships to move opportunities from negotiation to signature. Identify the issues that matter, communicate risk clearly, and develop…
Added 1 hour ago
JC
Sr. Project Manager
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Full-time
High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.
Added 1 hour ago
MM
Manager, Regulatory & Government Affairs
Mitsubishi Motor Sales of Canada, Inc.
Mississauga, ON
- $105,000 to $115,000 CAD / year
- Full-time
This position is the lead and sole managerial position for regulatory and government affairs at MMSCAN. The manager must ensure technical compliance with all required government safety,…
Added 1 hour ago
S
Senior Environmental Coordinator
Stelco
Hamilton, ON
- Full-time
…Safety, Emergency Services & Security, Finance and Accounting, Sales,…
Added 1 hour ago
MI
Senior Applications Engineer – AMR Solutions & Deployment
Magna International
Aurora, ON
- Full-time
This role bridges customer operations, engineering, product management, and deployment teams to design scalable AMR systems that solve real-world material handling and automation…
Added 1 hour ago
UI
Product Manager
UAP Inc.
Burnaby, BC · Scarborough, Ontario
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 2 hours ago
UI
Product Manager
UAP Inc.
Cambridge, ON
- $70,100 to $87,600 CAD / year
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 2 hours ago
AP
Business Development Manager - Automated Parking Systems & Vertical Transportation
Alliance Parking Solutions
Brantford, ON
- Full-time
…on-site work and some work from home. The Business Development Manager is responsible for identifying and pursuing new business opportunities, generating leads, closing sales, and building…
Added 2 hours ago
UI
Product Manager
UAP Inc.
Burnaby, BC
- $70,100 to $87,600 CAD / year
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 2 hours ago
Product Manager
Eddyfi
Quebec, QC
We are looking for a Product Manager to lead the strategy, roadmap, and performance of our tube inspection technology portfolio. This person will play a key role in translating market and…
Added 2 hours ago
UI
Product Manager
UAP Inc.
Toronto, ON · Scarborough, ON
- $70,100 to $87,600 CAD / year
- Full-time
Under the direction of the Team Leader, the Product Manager is responsible for developing, implementing, and maintaining product line strategies that support and strengthen the Altrom store…
Added 2 hours ago
OE
Senior Account Manager
Otis Elevator Co.
Calgary, AB
- Full-time
Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned…
Added 2 hours ago
Customer Account Manager – Fire Alarm – Quebec City or Jonquière
Siemens
Quebec, QC · Saguenay, QC
Join our Service team within the Fire Alarm division as an Account Manager. This position can be based in Jonquière or Quebec City and will give you the opportunity to manage a portfolio of…
Added 2 hours ago
Service Technician - PythonX Robotic Plasma Cutting Systems
Lincoln Electric
Hamilton, ON
Prepare quotes and sales orders for spare parts and consumables
Added 2 hours ago
BN
Product Manager
BYD North America
Toronto, ON
- $130,000 to $200,000 CAD / year
- Full-time
Collaborate with Product Planning, Engineering, Compliance, Supply Chain, and Sales teams to support market-specific product enhancements and feature adaptations.
Added 2 hours ago
B
General Manager
Bodycote
Bromont, QC
- Other
Must have the cognitive and mental capacity to perform essential job functions
Added 3 hours ago
BN
General Manager
Bodycote North America
Bromont, QC
- Full-time
· Must have the cognitive and mental capacity to perform essential job functions

exacare ai

BizOps Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

exacare ai is a leading healthtech company on a mission to build the AI operating system for post-acute care. Our platform connects referral sources, admissions workflows, and reimbursement systems so teams can review documentation, evaluate patients, and act quickly and confidently. Today, exacare ai powers more than 2,500 post-acute facilities / agencies.

Backed by a $30M Series A led by Insight Partners, we’re bringing world-class talent together to transform healthcare. If you like building, learning, and making a real impact, come join us!

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own customer relationships after the sale, guiding clients through onboarding, technical integration, training, adoption, and account expansion. Monitor account health, identify opportunities to grow usage, and collaborate with Sales, Strategy & Operations, and Engineering to improve customer outcomes, processes, and the product.

Requirements

Requires at least four years of management consulting experience, strong client relationship and management skills, and prior experience managing or leading a team. Candidates should be detail-oriented, adaptable, comfortable with evolving processes and cross-functional work, and able to identify expansion opportunities while supporting teammates and following and improving detailed procedures.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Account Expansion
Team Leadership
Coaching
Customer Health Monitoring
Technical Integration
Customer Training
Cross-Functional Collaboration
Customer Feedback Analysis
Process Improvement
Standard Operating Procedures
Strategic Planning

Benefits

Competitive Salary
Equity
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Company Off-Sites

Visa sponsorship

Not detected in the job text

Keywords

Post-Acute Care
Health Technology
Artificial Intelligence
Customer Success
Account Management
Client Relationships
Customer Onboarding
Customer Adoption
Account Expansion
Pilot Programs
Land And Expand
Technical Integration
Customer Training
Account Health
Usage Trends
Customer Satisfaction
Customer Feedback
Product Enhancements
Operational Improvements
Standard Operating Procedures
Process Improvement
Cross-Functional Collaboration
Sales
Strategy And Operations
Engineering
Management Consulting
Team Leadership
Healthcare Reimbursement
Referral Workflows
Admissions Workflows

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Work requirements

Jobs in Canada