Jobs in Canada

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Added 11 mins ago
AG
Foodservice Account Manager - Vancouver, BC
Affinity Group
Burnaby, BC
- Full-time
The successful candidates must possess the following Knowledge, Skills, and Abilities: · Must have a valid driver’s license and a car
Added 11 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the…
Added 11 mins ago
Assistant Manager I
EssilorLuxottica Group
Calgary, AB
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 11 mins ago
Territory Manager - Heritage Division (Golden Horseshoe)(Hamilton/Niagara Territory)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
Added 25 mins ago
KC
Manager, Human Resources – Mergers & Acquisitions
KPMG Canada
Toronto, ON
- Full-time
As Manager, HR, Mergers & Acquisitions, you will advise on all aspects relating to HR and change management on the deals process, from HR due diligence through to deal execution.
Added 25 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the…
Added 26 mins ago
M(
Coordinator, Talent Strategy
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors…
Added 40 mins ago
UI
Sales Manager
UAP Inc.
Toronto, ON
- Full-time
…program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your…
Added 40 mins ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
Participate in industry-leading training and development programs.
Added 40 mins ago
P
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As a Manager, Internal Audit, Regulatory Compliance and Risk Management, you will be part of a team of professionals who can anticipate and solve problems. You will help us find realistic…
Added 41 mins ago
CS
VP Capital Partnerships & Syndication (Vancouver)
Cameron Stephens
Toronto, ON
- Full-time
Company Description Cameron Stephens is a leading Canadian commercial real estate investment manager with a strong track record of partnering with borrowers and developers to deliver…
Added 41 mins ago
J
General Manager
JOONS
Brampton, ON
- Full-time
Collaborate with bar leadership and beverage consultants on cocktail development, wine selections, premium spirits, and beverage menu strategies.
Added 41 mins ago
D
servicenow developer
Dexian
Toronto, ON
- $85 to $105 CAD / hour
- Contract
Support CMDB health initiatives including completeness, correctness, compliance, and relationship integrity.
Added 55 mins ago
RL
Account Manager – Niagara Region & GTA West
RENO Lighting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Protect and grow the assigned book of business through proactive relationship management and structured account reviews.
Added 55 mins ago
D
Senior Recruitment Advisor
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $40 to $52 CAD / hour
- Contract
Work Arrangement Requirement: Currently 1 day per week in office, transitioning to 4 days per week in office
Added 55 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Sudbury, ON · Greater Sudbury, ON
- Full-time
Participate in industry-leading training and development programs.
Added 55 mins ago
MM
Senior Investment Consultant I
Marsh McLennan
Toronto, ON
- Full-time
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 55 mins ago
P4
Property Manager
Pier 4 Ltd
Dartmouth, NS
- Full-time
Join Pier 4 as a Property Manager and play a key role in the success of a growing residential portfolio across Nova Scotia. This is an opportunity to lead property operations, develop…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Corner Brook, NL
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Timmins, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Timmins, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
A
Manager Professional Education and Development
Alcon
Mississauga, ON
- $90,594 to $135,891 CAD / year
- Full-time
Alcon Canada’s Commercial Vision Care team is looking for a Manager, Professional Education and Development to lead the development and execution of professional education and health care…
Added 1 hour ago
UI
Sales Manager
UAP Inc.
Toronto, ON
- $92,500 to $115,600 CAD / year
- Full-time
…program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your…
Added 1 hour ago
CI
Account Manager
Cowan Insurance Group
Brantford, ON
- Full-time
This position reports to the Manager, Personal Insurance. As an Account Manager, you provide exceptional service to our Personal Insurance customers and insurance markets by servicing and…

exacare ai

BizOps Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Overview

exacare ai is a leading healthtech company on a mission to build the AI operating system for post-acute care. Our platform connects referral sources, admissions workflows, and reimbursement systems so teams can review documentation, evaluate patients, and act quickly and confidently. Today, exacare ai powers more than 2,500 post-acute facilities / agencies.

Backed by a $30M Series A led by Insight Partners, we’re bringing world-class talent together to transform healthcare. If you like building, learning, and making a real impact, come join us!

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own customer relationships after the sale, guiding clients through onboarding, technical integration, training, adoption, and account expansion. Monitor account health, identify opportunities to grow usage, and collaborate with Sales, Strategy & Operations, and Engineering to improve customer outcomes, processes, and the product.

Requirements

Requires at least four years of management consulting experience, strong client relationship and management skills, and prior experience managing or leading a team. Candidates should be detail-oriented, adaptable, comfortable with evolving processes and cross-functional work, and able to identify expansion opportunities while supporting teammates and following and improving detailed procedures.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Adoption
Account Expansion
Team Leadership
Coaching
Customer Health Monitoring
Technical Integration
Customer Training
Cross-Functional Collaboration
Customer Feedback Analysis
Process Improvement
Standard Operating Procedures
Strategic Planning

Benefits

Competitive Salary
Equity
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Company Off-Sites

Visa sponsorship

Not detected in the job text

Keywords

Post-Acute Care
Health Technology
Artificial Intelligence
Customer Success
Account Management
Client Relationships
Customer Onboarding
Customer Adoption
Account Expansion
Pilot Programs
Land And Expand
Technical Integration
Customer Training
Account Health
Usage Trends
Customer Satisfaction
Customer Feedback
Product Enhancements
Operational Improvements
Standard Operating Procedures
Process Improvement
Cross-Functional Collaboration
Sales
Strategy And Operations
Engineering
Management Consulting
Team Leadership
Healthcare Reimbursement
Referral Workflows
Admissions Workflows

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Work requirements

Jobs in Canada