Jobs in Canada

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Added 2 mins ago
SP
DevOps Architect (CAN)
Salesforce Partner Canada
Toronto, ON
- Full-time
The Salesforce DevOps Architect is responsible for advising, designing, and managing deployment orchestration solutions for complex Salesforce implementations. This role requires close…
Added 2 mins ago
BS
Python Automation Engineer
BayOne Solutions
Canada
- Contract
Develop automation solutions using Python, Terraform, and Ansible.
Added 2 mins ago
TH
Overnight Freight Part Time (COLLINGWOOD)
The Home Depot Canada
Collingwood, ON
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 2 mins ago
FI
Senior AI Solutions Lead
Flexstaf I.T. Inc.
Regina, SK
- Contract
Seeking a hands-on Senior AI Solutions Lead to independently deliver AI initiatives, working with business stakeholders from discovery and prioritization through architecture, production…
Added 2 mins ago
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Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
Nous sommes toujours ouverts à rencontrer de futur·e·s Bloomers curieux·ses, orienté·e·s solutions, proactif·ve·s et doté·e·s d’un fort esprit d’équipe. Si cela vous ressemble, vous vous…
Added 2 mins ago
O
Lead AI Developer
OpenText
Waterloo, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 2 mins ago
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Lead AI Developer
OpenText
Mississauga, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 2 mins ago
O
Lead AI Developer
OpenText
Richmond Hill, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 2 mins ago
IU
AI/ML Architect/ Delivery Manager
iTech US Inc
Toronto, ON
- Full-time
…transformation. They must have personally contributed to building AI/ML solutions and successfully taken at least one AI-native solution into production, delivering measurable business…
Added 2 mins ago
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Forward Deployed Engineer, Ads
Gigi
Toronto, ON
- Full-time
We work together downtown Toronto (min 4x days per week), but makers (i.e
Added 2 mins ago
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Environmental Geoscientist - Senior
RWDI
Windsor, ON
- $110,000 to $150,000 CAD / year
- Full-time
Assures that the project risks (engineering solutions proposals and all representative materials containing results, recommendations, conclusions) are within RWDI’s standard parameters and…
Added 2 mins ago
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Environmental Geoscientist - Senior
RWDI
London, ON
- $110,000 to $150,000 CAD / year
- Full-time
Assures that the project risks (engineering solutions proposals and all representative materials containing results, recommendations, conclusions) are within RWDI’s standard parameters and…
Added 2 mins ago
Senior Product Manager, AI SOC
eSentire
Canada
Go-to-market. Work with product marketing, sales and solutions teams on positioning, pricing, packaging and enablement, and track the competitive AI SOC landscape.
Added 2 mins ago
Home Comfort Advisor
Reliance Home Comfort
Winnipeg, MB
Must have reliable transportation
Added 2 mins ago
Revenue & Data Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
…BI, Power Platform technologies, Copilot Studio, Agentic AI solutions, automated communications, and workflow…
Added 2 mins ago
LA
Product Engineer
Logistics Alliance
ON · Mississauga, Ontario
- Full-time
Architect solutions and direct AI agents to build internal tools, integrations and automations
Added 17 mins ago
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Front-End Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…people. We solve common front-end problems once, then make those solutions available to every product…
Added 17 mins ago
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Quality Engineering Specialist
Syntronic
Ottawa, ON
- Full-time
Analyze quality data to identify systemic issues and develop preventive solutions rather than relying only on defect detection.
Added 17 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
…successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and…
Added 17 mins ago
Director, Deal Desk
Varicent
Vancouver, BC
…organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock…
Added 32 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
…are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and…
Added 32 mins ago
GM
Sr. Calibration Specialist
General Motors
Markham, ON
- Full-time
At General Motors, we’re pioneering the future of mobility, creating innovative solutions that drive us closer to a world with Zero Crashes, Zero Emissions, and Zero Congestion. As a Senior…
Added 32 mins ago
VP, Performance Marketing (Paid Media)
Viral Nation Inc.
Canada
…to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing…
Added 32 mins ago
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Assistant, Executive
Aecon
Toronto, ON
- $70,000 to $90,000 CAD / year
Added 47 mins ago
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Business Systems Analyst - Robotic Process Automation (RPA)
Co-operators
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada