Jobs in Canada

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Added 2 mins ago
SP
DevOps Architect (CAN)
Salesforce Partner Canada
Toronto, ON
- Full-time
…Architects, Solution Architects, and Account Teams, as well as direct client engagement to architect DevOps solutions tailored to their…
Added 2 mins ago
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Technical Support Analyst
Hays
ON · Kenora, ON
- Full-time
Location: Kenora, Ontario | Office-based with regular regional client-site travel
Added 2 mins ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 2 mins ago
IG
Jr. Product Owner
Insight Global
Toronto, ON
- $45 to $55 CAD / hour
- Contract
Insight Global is seeking a Product Owner, Platform Resiliency for a Big 5 banking client. This individual will support an Agile technology pod focused on the stability, resiliency, and…
Added 2 mins ago
SP
Account Executive - SLED (Province of Ontario)
Salesforce Partner Canada
Toronto, ON
- Full-time
Build pipeline through close team collaboration to execute on client- and territory-specific activities
Added 2 mins ago
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Forward Deployed Engineer, Ads
Gigi
Toronto, ON
- Full-time
We work together downtown Toronto (min 4x days per week), but makers (i.e
Added 2 mins ago
Staging Technician (Trade Shows & Events)
Jack Morton Worldwide
Oakville, ON
…every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to…
Added 2 mins ago
K
Partner Administrative Supervisor
KPMG
ON · Toronto, Ontario
- Full-time
Work with the GTA and marketing teams when required with specific client proposals, RFP, email distribution, client event communications. At Partner discretion, manage or support proposal…
Added 3 mins ago
TS
Street Outreach Worker (Casual)
The Salvation Army in Canada
Ottawa, ON
- Part-time
Maintain positive community partner collaboration (i.e. Community Health Centers, Variety of Indigenous sector Services, OCDC, Shelters, Drop-ins. OW, ODSP etc.)
Added 3 mins ago
TS
Street Outreach Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
Maintain positive community partner collaboration (i.e. Community Health Centers, Variety of Indigenous sector Services, OCDC, Shelters, Drop-ins. OW, ODSP etc.)
Added 17 mins ago
GG
Camp Coordinator - Superintendent
Grizzlytrek Group
AB
- $50 to $65 CAD / hour
- Full-time
Remote Workforce Camp, British Columbia | 15 Days On, 6 Days Off | 12-Hour Shifts
Added 17 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
…continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This…
Added 17 mins ago
LC
Senior HR Coordinator, NOFRILLS - 18 Month Contract
Loblaw Companies Limited
Brampton, ON
- Full-time
Day to day partner with client group to provide advice and counsel to colleagues on HR related issues and concerns.
Added 17 mins ago
HI
Insurance Advisor, Commercial Auto
HUB International
Surrey, BC
- Full-time
…backed by national expertise, giving you the agility of a local partner and the reach of a global…
Added 32 mins ago
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Commercial Lines Account Manager
Navacord
Sudbury, ON
- $60,000 to $70,000 CAD / year
- Full-time
RIBO license required
Added 32 mins ago
RA
Logistics Account Manager
Reimer Associates Inc.
Guelph, ON · Greater Guelph Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
Our client is a well-established and very successful Canadian logistics and transportation provider. Through their own substantial fleet and through partner carriers they offer a broad…
Added 32 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
…continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is…
Added 32 mins ago
RH
Project Cost Accountant (Contract)
Robert Half
Mississauga, ON
- $35 to $45 CAD / hour
- Contract
Our client, a well-established organization in the industrial and technology sector, is seeking a Project Cost Accountant to join its finance team on a contract basis. This role offers a…
Added 32 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Fort McMurray, AB
- $16 to $19 CAD / hour
- Part-time
- Contract
Applicants must reside in the specified location and be legally eligible to work in Canada
Added 32 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Vaughan, ON
- $16.5 to $17 CAD / hour
- Part-time
- Contract
Applicants must reside in the specified location and be legally eligible to work in Canada
Added 32 mins ago
S
Business Systems Analyst
SearchLabs
Markham, ON
- Full-time
The salary band for this role is $85,000 - $95,000. Our client works on a hybrid work model.
Added 32 mins ago
RA
Program Manager – Audit Transformation
Recrute Action
Toronto, ON
- Contract
Hybrid work, with 3 days per week in the office
Added 32 mins ago
S
Stage Experience Lead - Full Time
Sephora
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 47 mins ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
PhysioHouse Picton clinic provide personalized, evidence-based rehabilitation for a predominantly private client population, helping individuals recover from injury, manage pain, and…
Added 1 hour ago
C
Senior Compliance Analyst, Canada
Crypto.com
Canada
- Full-time
You will partner closely with Compliance leadership and cross-functional teams to translate regulatory expectations into practical policies, controls, training and day-to-day operating…

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada