Jobs in Canada

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Added 13 mins ago
S
Senior Technical Talent Acquisition Partner (14 Month Contract)
Super.com
Remote, Canada
- $112,000 to $129,000 CAD / year
- Full-time
- Remote
…is focused primarily on Engineering, with the opportunity to support our Data and Product teams as hiring needs…
Added 13 mins ago
Benefits Assistant
Bayshore
Mississauga, ON
The Benefits Assistant provides administrative support to the Benefits Team, primarily responsible for the day-to-day data entry, record maintenance, and transaction processing related to…
Added 28 mins ago
TS
Recreation Assistant (Part-Time)
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
Recreation Assistant must have Class 5 driver’s license with a clean driver’s abstract
Added 28 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 28 mins ago
WE
Security Guard
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Part-time
Must possess a valid PSISA Security Guard License · Must have valid First Aid/CPR certification
Added 28 mins ago
Customer Experience Professional - Superior Sany Solutions
Imperial Brady
Joliette, QC · Montreal, QC · Anjou, QC
…Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada…
Added 28 mins ago
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Supervisor, Laboratory Operations (Onsite- Burnaby, BC)
LifeLabs
Burnaby, BC
- $74,941 to $95,549 CAD / year
Must have relevant recent experience, knowledge, and technical skills in the appropriate field · Must have technical knowledge
Added 28 mins ago
Psychosocial Support Worker
Indwell
Kitchener, ON
Position Description: As a key member of the collaborative interdisciplinary team, as the Psychosocial Support Worker, you will come alongside tenants who have experience with mental health…
Added 28 mins ago
Payroll Coordintor
Edmonton Regional Airport Authority
Nisku, AB
…always celebrated. As strong believers in the power of setting professional goals and continuously encouraging team members to do so on a regular basis, YEG appreciates feedback on how it…
Added 28 mins ago
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Office Administrator and Executive Assistant
Nurse Next Door
ON · MISSISSAUGA, Ontario
- Full-time
…to manage the day-to-day functions of our office and provide direct executive support to the Principal, Managing Director, and Care…
Added 28 mins ago
TS
Street Outreach Worker (Casual)
The Salvation Army in Canada
Ottawa, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 28 mins ago
TS
Street Outreach Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 43 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Added 58 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Added 58 mins ago
TJ
Administrative Assistant
The Jean Tweed Centre
Toronto, ON · Etobicoke, ON
- $30,459 to $35,633 CAD / year
- Contract
The Administrative Assistant provides general administrative and clerical support to the organization. The role involves coordinating departmental programs/activities, organizing meetings,…
Added 58 mins ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Gatineau, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 58 mins ago
VP, Performance Marketing (Paid Media)
Viral Nation Inc.
Canada
…fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the…
Added 1 hour ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 1 hour ago
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Service Supervisor - West House
Hines
Toronto, ON
- Other
This position is fully on-site and requires working from the assigned property five days per week
Added 1 hour ago
Infirmier(ère) spécialisée en pharma / Registered Nurse
Bayshore
Pointe-Claire, QC
…signaler tout événement indésirable au (à la) superviseur(e) direct(e) / gestionnaire ou aux parties prenantes…
Added 1 hour ago
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Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
XDR - triage and handle basic security issues and support initial incident response tasks.
Added 1 hour ago
GP
Engineering Program Manager - Aerospace
Global Partner Solutions
Montreal, QC
- Full-time
Work Arrangement: Hybrid and flexible, typically 2-3 days per week in the office
Added 1 hour ago
VH
IMG- Clinical Assistant
Verismo Health
Peterborough, ON
- Full-time
…with cutting-edge technologies to streamline workflows and support exceptional care delivery. At Verismo Health Inc., we are shaping the future of healthcare one patient at a…
Added 1 hour ago
BL
Legal Assistant - Labour & Employment
BC Legal Management Association
Vancouver, BC
- Other
…successful candidate will provide strong practice management support to several legal professionals in our newly expanded Labour & Employment…
Added 1 hour ago
Registered Nurse, Operating Room
Sinai Health
Toronto, ON
Hours: Extended tours and rotating shifts

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada