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Added 8 mins ago
HT
Part-Time Assistant Manager - Level 2
Hot Topic
Mississauga, ON
- Part-time
We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with…
Added 8 mins ago
CG
Food Service Supervisor - Part Time
Compass Group Canada
Ottawa, ON · Vanier, ON
- $25.5 CAD / hour
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Port Hawkesbury, NS
- $17.35 to $18 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Matane, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Sault Ste. Marie, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Saskatoon, SK
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TH
Lot Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Added 8 mins ago
A
Third Key Holder
Ardene
Red Deer, AB
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 8 mins ago
TH
Merchandising 4am-3pm Part Time (Midland)
The Home Depot Canada
Midland, ON
- Part-time
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Courtenay, BC
- $18.9 to $19.28 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
Assist with food bank operations, ordering and/or receipt of food donations, recording, general cleanliness, organization.
Added 8 mins ago
R
Sales Associate, Part-Time - Yorkville
Reformation
Toronto, ON
- Part-time
Available to work a minimum of 3 days per week, weekends included
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Toronto, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Burlington, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Repentigny, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
- Minimum 3 years of relevant experience in Capital Markets Operations, Middle Office, Trade Support or Settlements, preferably within a large financial institution, asset manager or…
Added 8 mins ago
P
Customer Service Rep. – Shipping & Receiving
Pharmacy.ca
Toronto, ON · North York, ON
- Part-time
…Customer Service Representative to support our Shipping Centre operations. This position involves providing customer service, assisting with shipping and receiving activities, coordinating…
Added 8 mins ago
AW
Onsite Manager
Arrow Workforce Solutions
Mississauga, ON
- $50,000 to $55,000 CAD / year
- Full-time
Must have reliable transportation to commute to the Caledon worksite during overnight hours
Added 8 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 8 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 8 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 8 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 8 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 8 mins ago
TF
Senior Dispatcher and Planner
Transco Freight
Mississauga, ON
- Full-time
…for an experienced Senior Planner & Dispatcher to join our operations team and take a lead role in the daily planning, dispatching, and coordination of our…
Added 8 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada