Jobs in Canada

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Added 2 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
…position also provides support to the Food Bank program and other programs provided by the Community and Family…
Added 2 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 2 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 2 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 2 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 2 mins ago
Fund Accountant (12-Month Contract)
Nicola Wealth
Vancouver, BC
…Fund Trusts and Limited Partnerships (LP). Reporting to the Manager, Fund Accounting, this role assists with the review process for the fund’s Net Asset Value (NAV) calculation,…
Added 2 mins ago
MU
Admissions and Recruitment Events Supervisor
McGill University
Montreal, QC · McLennan Library
- Full-time
Under the direction of the Communications and Strategic Initiatives Manager, the Admissions and Recruitment Events Supervisor plans, supervises, and oversees recruitment and admissions…
Added 2 mins ago
Ecommerce Operations Manager (18-month temporary position)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Working within the extended Marketing team and reporting to the Manager, Ecommerce, the Ecommerce Operations Manager leads the operational planning, governance and delivery of Air Canada…
Added 2 mins ago
L
Supervisor, Laboratory Operations (Onsite- Burnaby, BC)
LifeLabs
Burnaby, BC
- $74,941 to $95,549 CAD / year
Must have relevant recent experience, knowledge, and technical skills in the appropriate field · Must have technical knowledge
Added 2 mins ago
Senior Product Manager, SIEM & Data
eSentire
Canada
eSentire is an AI-first, product-led company. Our Atlas Security Operations Platform brings AI-driven preempt, detection, investigation and response together with expert human oversight,…
Added 2 mins ago
Senior Product Manager, AI SOC
eSentire
Canada
eSentire is an AI-first, product-led company. Our Atlas Security Operations Platform uses AI to test, detect, investigate and respond to threats, with expert human oversight from our SOC…
Added 2 mins ago
C
Corporate General Manager
Chartwell
Mississauga, ON
- Full-time
To fill a vacancy in the General Manager’s role within a property on a short term basis. To provide a degree of stability to resident, staff and community.
Added 17 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 17 mins ago
Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
Added 17 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the…
Added 32 mins ago
KC
Manager, Human Resources – Mergers & Acquisitions
KPMG Canada
Toronto, ON
- Full-time
Human Resources Mergers & Acquisitions (HR M&A) sits within the broader Operations M&A team in Deal Advisory. The Operations M&A team focuses on all aspects of the Deal lifecycle advising…
Added 32 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the…
Added 32 mins ago
M(
Coordinator, Talent Strategy
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…internal departments to integrate talent-related initiatives into programs, appearances, sponsorships and other opportunities that further MLSE business…
Added 32 mins ago
Unit manager - multiple site
Purolator
Sherbrooke, QC
Responsible for communicating and implementing policy, procedure or programs.
Added 47 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
…support UHN's clinical, research, education, and enterprise operations. The role provides advanced technical expertise in data engineering, data integration, data transformation, data…
Added 47 mins ago
A
People & Culture Generalist
Arrow
Guelph, ON
- Full-time
Must possess strong human relations and communication skills, along with organizational planning and personal computer proficiency
Added 47 mins ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 47 mins ago
J
General Manager
JOONS
Brampton, ON
- Full-time
…extensive experience managing large, high-revenue restaurant…
Added 1 hour ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 1 hour ago
NC
Project Manager, Internal Initiatives
Nuvollo Corp.
Toronto, ON
- Full-time
Nuvollo is growing, and we are looking for an organized, driven Project Manager, Internal Initiatives to help move strategic projects forward across our North American MSP and technology…

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada