Jobs in Canada

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Added 3 mins ago
SB
Founding Research Scientist
SCRY Bio
Toronto, ON
- Full-time
…sample matrices, figure out sources of interference, and design solutions to overcome…
Added 3 mins ago
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Geographic Information Systems(GIS) Analyst
HCLTech
AB · Edmonton, AB
- $102,000 to $138,000 CAD / year
- Full-time
HCLTech is a leading multinational technology provider renowned for its innovative solutions and global impact. With a commitment to driving digital transformation, HCLTech partners with…
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Lead AI Developer
OpenText
Waterloo, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 3 mins ago
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Senior Consultant, Technical - SR&ED
Ryan
Mississauga, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
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O
Lead AI Developer
OpenText
Mississauga, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 3 mins ago
O
Lead AI Developer
OpenText
Richmond Hill, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 3 mins ago
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Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Translate business and functional requirements into secure, scalable, reusable, and supportable Pega solutions.
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Forward Deployed Engineer, Ads
Gigi
Toronto, ON
- Full-time
We work together downtown Toronto (min 4x days per week), but makers (i.e
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AMI Solution architect
Querentia
Toronto, ON
- Full-time
…Architect will help align organizational objectives with innovative solutions that enhance operational efficiency and customer…
Added 4 mins ago
CRM & CDP Technical - Integration Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 4 mins ago
CRM & CDP Solution Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 4 mins ago
Senior Product Manager, AI SOC
eSentire
Canada
…set direction, define requirements, and drive outcomes across engineering, data, SOC and go-to-market teams. We want innovation and thought leadership: a point of view on how AI SOCs will…
Added 4 mins ago
Senior CAD Detailer II (Tradeshows & Events)
Jack Morton Worldwide
Oakville, ON
Are you passionate about turning creative concepts into buildable realities? Do you thrive at the intersection of design, engineering, and fabrication? If so, we'd love to meet you.
Added 4 mins ago
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Product Engineer
Logistics Alliance
ON · Mississauga, Ontario
- Full-time
Architect solutions and direct AI agents to build internal tools, integrations and automations
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Front-End Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…level as our standard for React development and has an active engineering community of over 1,000 people. We solve common front-end problems once, then make those solutions available to…
Added 18 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
…successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and…
Added 33 mins ago
KP
Electrical Engineering Co-Op - Strong C Programming
KPM Power Inc
Canada
- $27.2 CAD / hour
- Full-time
…As a cleantech company specializing in lithium-ion battery solutions, we’re building the future of energy and doing it together. Our team thrives in a fast-moving environment where…
Added 33 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
…are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and…
Added 33 mins ago
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Intermediate Electrical Engineer
Arcadis
Vancouver, BC
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 33 mins ago
A
Intermediate Electrical Engineer
Arcadis
Toronto, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 33 mins ago
A
Senior Electrical Engineer
Arcadis
Toronto, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 33 mins ago
A
Senior Electrical Engineer
Arcadis
Vancouver, BC
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 33 mins ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
At Mott MacDonald, we believe engineering is about more than solving problems; it is about shaping a future that is inclusive, resilient, and sustainable. As we expand across the US and…
Added 33 mins ago
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Assistant, Executive
Aecon
Toronto, ON
- $70,000 to $90,000 CAD / year
Added 48 mins ago
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Senior Data Integration Specialist
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Montreal, QC · Quebec, QC · Regina, SK · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)

ExaCare AI

BizOps Manager

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 4+ years of experience in management consulting
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the sale closes, guiding customers through onboarding, adoption, and expansion. This is a client-facing role that blends elements of account management, customer success, and strategic growth, with an emphasis on delivering an exceptional customer experience and driving expansion opportunities.

You will work closely with customers to guide them through initial implementation and continuously optimize their experience. Many of our customers start with pilot programs, so you will play a critical role in helping prove value and strategically land and expand adoption within their organizations.

You’ll also work closely with the Strategy & Operations team and Chief of Staff to refine customer journeys, implement processes that scale, and inform product improvements based on customer feedback. It’s an ideal fit for someone who is detail-oriented, relationship-driven, adaptable, and eager to contribute to a collaborative, fast-moving team.

What You’ll Bring

4+ years of experience in management consulting
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions
Previous experience managing or leading a team - able to coach, support, and align teammates while maintaining high standards for execution and customer impact.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes
Able to identify opportunities to drive expansion and deliver increasing value to customers
Comfortable working closely with cross-functional teams (Ops, Strategy, Engineering)
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Embraces feedback and actively supports skill development among teammates.

What You’ll Do

Own and nurture customer relationships from post-sale through onboarding, adoption, and expansion
Guide customers through onboarding - ensure smooth technical integration and successful training on exacare ai's platform
Monitor and optimize account health - proactively track adoption, satisfaction, and usage trends; address issues before they escalate
Drive land-and-expand growth - identify and pursue opportunities to expand adoption within customer organizations (moving from pilot to full org rollouts)
Partner with cross-functional teams - work closely with Sales, Strategy & Operations, and Engineering to continuously improve the customer experience
Gather and synthesize customer feedback to inform product enhancements and operational improvements
Follow and refine SOPs for key workflows - help us scale best-in-class customer success processes
Balance short-term customer needs with long-term account strategy - ensuring retention, growth, and high customer satisfaction

Benefits + Perks

Competitive salary and equity in a high-growth startup
Flexible PTO, take what you need
Medical, dental, and vision coverage
Great startup culture, including company off-sites
High-achieving team, including ex-Amazon engineers and alumni of Bain, BCG, Goldman Sachs, and more

An insight into our Core Values

Only the best belong here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The BizOps Manager will own and nurture customer relationships from post-sale through onboarding, adoption, and expansion. They will also partner with cross-functional teams to refine customer journeys, optimize account health, and drive product improvements based on feedback.

Requirements

Candidates must have 4+ years of experience in management consulting and strong relationship-building skills. Previous experience leading a team and the ability to thrive in a fast-paced, dynamic environment are also required.

Skills

Management consulting
Relationship building
Client management
Team leadership
Customer success
Strategic growth
Onboarding
Account management
Process improvement
Cross-functional collaboration
Data analysis
Problem solving
Communication
Project management

Benefits

Competitive salary
Equity
Flexible PTO
Medical coverage
Dental coverage
Vision coverage
Company off-sites

Visa sponsorship

Not detected in the job text

Keywords

BizOps
Management Consulting
Customer Success
Account Management
SOPs
Onboarding
Adoption
Expansion
Strategy & Operations
Cross-functional
Startup
Client-facing
Technical integration
Account health
Product enhancements
Retention
Growth
Leadership
Coaching
Process scaling

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Work requirements

Jobs in Canada