Jobs in Canada

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Added 2 mins ago
MC
Floating Leasing & Admin (Central)
Medallion Corporation
Toronto, ON
- Full-time
…people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make…
Added 2 mins ago
W
Finance Manager
WelcometoSSM
Sault Ste. Marie, ON
- Full-time
McDougall Energy is looking for a strategic thinking self-starter with strong attention to detail as a Finance Manager. Reporting to the Director of Finance (Accounting & Controls), the…
Added 2 mins ago
VC
Project Coordinator (Infrastructure Construction)
Valard Construction
Port Hawkesbury, NS
- $80,000 to $108,000 CAD / year
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions
Added 2 mins ago
TS
Recruiter Entrepreneur
The Staffing Exchange Inc.
Canada
- Contract
Or you may be an account manager, salesperson or industry professional who sees an opportunity to build a specialized recruitment business.
Added 2 mins ago
A
Senior Database Administrator (SQL Server, Oracle & Azure Cloud)-RQ11860
Amyantek
Toronto, ON
- Contract
Expertise and experience in Cloud DB Administration, Data Development (DevOps/DataOps) & Operations, Data Integration, Automation tools and technologies. Further research suggested on a…
Added 2 mins ago
FG
Food Service Sales Manager
Farm Girl
Toronto, ON
- Full-time
We are looking for a Foodservice Sales Manager to grow Farm Girl’s foodservice business across Canada and the US. This is a growing channel for us, so you will find the customers, shape the…
Added 2 mins ago
BI
Automation Lead
Beta-Tech Inc. (BTI)
Calgary, AB
- Full-time
…are approved through change orders, working with the project…
Added 2 mins ago
ES
SAP BASIS Consultant (Application support)
Epsilon Solutions Ltd.
Toronto, ON
- Contract
…needs recommend business and technical solutions and lead the development and integration of project features into a complex business and system…
Added 2 mins ago
WO
Orthopaedic Technologist - Urgent Care Centre
William Osler Health System
Brampton, ON
- Full-time
Hours: Currently evenings, 12 hour shifts, including weekends and statutory holidays (subject to change in accordance with operational requirements)
Added 2 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
Our client, an established and growing home services organization, is seeking a Service Manager to lead its Calgary service operations.
Added 2 mins ago
D
Senior Developer
Dexian
Toronto, ON
- Contract
Our client is seeking an experienced Mid-Senior ServiceNow Developer to support the ongoing development, enhancement, and optimization of its enterprise ServiceNow platform.
Added 2 mins ago
LA
Production Manager
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
…people. We're looking for a passionate and experienced Production Manager to lead our manufacturing operations, inspire high-performing teams, and help us continue delivering the quality…
Added 2 mins ago
WO
Orthopaedic Technologist - Urgent Care Centre
William Osler Health System
Brampton, ON
- Full-time
Hours: Currently evenings, 12 hour shifts, including weekends and statutory holidays (subject to change in accordance with operational requirements)
Added 2 mins ago
BS
Marketing Manager - Professionals
Bushbalm Skincare
Ottawa, ON
- Full-time
Gain strong opportunities for career growth and professional development.
Added 2 mins ago
LA
2027 2L Bilingual Summer Law Student - Immigration & Refugee (Ottawa)
Legal Aid Ontario
Ottawa, ON
- Full-time
…social justice. LAO is dedicated to the long-term professional development of its lawyers, offering experience in multiple areas of law throughout Ontario, beginning with summer and…
Added 2 mins ago
FC
Chargé de projet TI
FOP Consultants
Montreal, QC
- Full-time
FOP CONSULTANTS is looking for a motivated Senior IT Project Manager to contribute to the successful delivery of projects. Key responsibilities include end-to-end management of large-scale…
Added 2 mins ago
RE
Physiotherapist
River East Physiotherapy and Sports Fitness Clinic
Winnipeg, MB
- Full-time
We’ve got a full-time Clinic Manager helping keep everything running smoothly.
Added 2 mins ago
VC
icebreaker: Supervisor - Vaughan Mills
VF Corporation
Vaughan, ON
- $22.45 to $26.46 CAD / hour
- Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 2 mins ago
I
icebreaker: Supervisor - Vaughan Mills
icebreaker
Vaughan, ON
- $22.45 to $26.46 CAD / hour
- Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 2 mins ago
Gestionnaire des comptes fournisseurs/Accounts Payable Manager
Intertape Polymer Group (IPG)
Montreal, QC
The Accounts Payable Manager is responsible for leading the Accounts Payable function, ensuring efficient and accurate invoice processing, supplier payments, compliance, reporting, and…
Added 2 mins ago
Senior Systems Analyst
F12.net
Cambridge, ON
…into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology…
Added 2 mins ago
Territory Manager
F12.net
AB
…into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology…
Added 2 mins ago
Project Manager
F12.net
Surrey, BC
…into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology…
Added 2 mins ago
PT Community Centre Rental Administrator (Hamilton- Perkins)
Indwell
Hamilton, ON
…Indwell Family of Companies. You will report to the Office Manager and collaborate with external community members and with Indwell’s internal teams-People and Culture, Programs and…
Added 2 mins ago
P
Operations Manager - Warehouse
Penske
Woodstock, ON
- Full-time
- Must have ability to connect and build rapport and relationships with associates and external customers at all levels · - Must have ability to work efficiently with time management and organizational skills with follow-up and follow through

ExaCare AI

Solutions Consultant (2027 New Grad)

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the BizOps Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you’ll map real-world workflows into a clean exacare configuration, build the playbooks that enable us to scale, and make onboarding feel effortless with a team of smart people. You’ll also be the voice of the customer, capturing urgent feedback and channeling customer insights back to Product and Engineering to drive rapid improvements. You will support pilots and full rollouts, coordinating across Strategy & Operations, Sales, and Engineering.

What You’ll Do

Deliver onboarding and training: build role‑based curricula and quick‑start guides, lead live trainings and office hours, and record short Looms/tutorials
Develop and maintain SOPs & documentation: create internal runbooks, checklists, and templates for onboarding and training; maintain customer‑facing help articles, FAQs, and how‑to guides.
Continuously improve processes: run post-mortems after go‑lives, document lessons learned, and drive experiments that shorten time‑to‑value and improve training effectiveness.
Support technical onboarding with our BizOps Managers: host standing implementation calls to understand the customers’ workflows and needs, then manage customer communications, timelines, risks, and status updates.
Configure the exacare ai platform for new customers: set up environments, roles/permissions, data imports, basic integrations (e.g., SSO, file/API feeds), and workflow settings based on customer requirements.
Provide technical support during onboarding: triage issues and partner with Engineering/Support to drive resolution; communicate updates clearly to customers.
Maintain project hygiene across CRM/CS tools and project management systems; keep notes, tasks, and next steps organized and current.

What You’ll Bring

1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Bachelor’s degree in Business, Engineering, or a related field.
Strong communication and facilitation skills; confident with both executive stakeholders and frontline users.
Process and documentation mindset; you enjoy turning complexity into clear SOPs, checklists, and guides.
Technical aptitude; comfortable with product configuration, data mapping/CSV imports, basics of SSO/APIs/webhooks, and learning new tools quickly
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes.
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Healthcare exposure or familiarity with PHI/privacy considerations (e.g., HIPAA/PHIPA) is a plus.

Benefits and Perks

Competitive salary and equity in a high-growth startup
Paid time off at your discretion
Hybrid work out of our beautiful Toronto office (Queen / Spadina)
Medical, dental, and vision coverage
Great start-up culture (e.g., company off-sites, casual attire, stellar snacks, ChatGPT premium)

Insight into our Core Values

Only the best belong here
We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially
The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision
At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership
We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.
This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics
We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together
We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Solutions Consultant manages technical onboarding, configures the platform for new customers, and delivers effective user training. They also act as a liaison between customers and internal teams to drive product improvements and maintain project documentation.

Requirements

Candidates should have 1+ years of experience in consulting, banking, or B2B SaaS, along with a bachelor's degree in Business or Engineering. Strong communication skills, technical aptitude, and a process-oriented mindset are essential for success in this role.

Skills

Customer onboarding
Technical training
SOP development
Process improvement
Project management
CRM
Data mapping
API integration
SSO
Workflow configuration
Technical support
Client management
Communication
Facilitation
Documentation
Healthcare compliance

Benefits

Competitive salary
Equity
Paid time off
Medical coverage
Dental coverage
Vision coverage
Company off-sites
Casual attire
Stellar snacks
ChatGPT premium

Visa sponsorship

Not detected in the job text

Keywords

Solutions Consultant
B2B SaaS
Onboarding
Implementation
BizOps
SOPs
CRM
API
SSO
Webhooks
Data mapping
CSV imports
Workflow configuration
Technical support
Project management
Healthcare
PHI
HIPAA
PHIPA
Customer success
Training
Facilitation
Documentation
Process improvement
Startup

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Work requirements

Jobs in Canada