Jobs in Canada

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Added 8 mins ago
C
Senior Specialist CNESST - 12 month contract
CN
Quebec, QC
- Contract
…priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload…
Added 8 mins ago
MI
Underground Survey & Technical Services Technician
MSR International
AB · Alberta, Canada
- $105,000 to $125,000 CAD / year
- Full-time
…supporting mine development activities and providing reliable technical information to support operational…
Added 8 mins ago
N
Analyst, Insights - CPG
NielsenIQ
Toronto, ON
- Full-time
Post-secondary degree in Business, Marketing, Mathematics, Economics or related field
Added 8 mins ago
EI
Underwriter, Regional Underwriting (Fleet)
Economical Insurance
Calgary, AB
- Full-time
You’ll accompany brokers on field underwriting of accounts, as required
Added 8 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
- Comfortable providing hands-on technical support in the field when required.
Added 8 mins ago
DH
Drafting Team Lead
Douglas Homes Ltd.
Calgary, AB
- Full-time
Lead by example: Continue producing residential drawings while providing day-to-day leadership, mentorship, and technical support to the drafting team.
Added 8 mins ago
V
Meter Lab Engineer
VDart
Vancouver, BC
- Contract
…distribution. This role will be an onshore client-facing role (Technical + Functional) supporting Metering laboratory operations, AMI communication systems, meter testing, troubleshooting,…
Added 8 mins ago
M
Business Intelligence Analyst (Healthcare SaaS)
MEDFAR
Montreal, QC
- Full-time
Candidates must reside in the province of Quebec
Added 8 mins ago
PR
Civil Engineer ( Project Lead, Engineering)
Polar Racking Inc.
Mississauga, ON
- $51.28 CAD / hour
- Full-time
The Civil Engineer (Project Lead, Engineering) is responsible for civil/structural design, analysis and technical validation of ground-mounted photovoltaic (PV) mounting systems, with a…
Added 8 mins ago
M
Gestionnaire opérations TI et sécurité / IT Operations & Security Manager
Manmade
Montreal, QC
- Full-time
Added 8 mins ago
W
Intermediate Structural Engineer – Resources
WSP
Thunder Bay, ON
- Full-time
Prepare accurate technical reports, calculations, and construction specifications that support regulatory compliance and client decision‑making.
Added 8 mins ago
M
Chef, Logistique inversée (Retours et rappels)/Manager, Reverse Logistics (Returns & Recalls)
McKesson
Montreal, QC
- Full-time
Added 23 mins ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full…
Added 23 mins ago
-F
Intermediate Associate, Geotechnical
-30- Forensic Engineering
Toronto, ON
- Full-time
Must have Professional Engineer licensing in Ontario (P.Eng)
Added 23 mins ago
BC
Proposal Coordinator - Buildings East
Bird Construction
Winnipeg, MB · Ottawa, ON · Mississauga, ON · Vancouver, BC · Bedford, NS · Edmonton, AB · Calgary, AB
- Full-time
Manage technical content with a high degree of accuracy.
Added 23 mins ago
Solutions Consultant (2027 New Grad)
ExaCare AI
Toronto, ON
…partners closely with the BizOps Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you’ll map real-world workflows…
Added 23 mins ago
BAS Technician - CDFM - FT Support
Humber College
Toronto, ON
…the increments in the payband as outlined in the Full-Time Support Staff Collective Agreement based on actual service in the…
Added 23 mins ago
SC
Director, Operational Design & Engineering
Staples Canada
Richmond Hill, ON
- Full-time
…warehouse systems. The Director serves as the business and technical lead for the engineering work behind this modernization, acting as Staples Canada’s counterpart to integrators and…
Added 38 mins ago
IC
AVP, Actuarial Projects & Transformation
ivari Canada
Toronto, ON
- Full-time
Reporting to the VP, FP&A and Central Actuarial, this role will support actuarial projects, strategic initiatives, actuarial system maintenance and transformation. This role serves as the…
Added 38 mins ago
HT
Junior Recruiter and Project Coordination Officer (PCO) – Talent Acquisition
Hudson Talent Solutions
Quebec, QC
- $50,000 to $65,000 CAD / year
- Full-time
Location: Sainte-Foy, Quebec (hybrid model – 3 days per week on site)
Added 38 mins ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
Experience in software testing, quality assurance, IT support, or related technical roles is preferred.
Added 38 mins ago
AI
SAS / Python Developer
Apptoza Inc.
Toronto, ON
- Contract
Analyze business and technical requirements and design scalable Python-based solutions.
Added 38 mins ago
N
Analyst, Insights - CPG
NielsenIQ
Toronto, ON
- Full-time
Post-secondary degree in Business, Marketing, Mathematics, Economics or related field
Added 38 mins ago
S
Support Operations Agent
Survalent
Mississauga, ON
- Full-time
Previous experience in customer service, help desk, technical support, administrative operations, or a similar role is an asset.
Added 38 mins ago
MD
Industrial Designer
Mawg Design
Toronto, ON
- Full-time
…realized physical experiences. Mawg’s industrial facilities support both digital fabrication and traditional craftsmanship, enabling end-to-end solutions. Services span project management,…

ExaCare AI

Solutions Consultant (2027 New Grad)

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the BizOps Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you’ll map real-world workflows into a clean exacare configuration, build the playbooks that enable us to scale, and make onboarding feel effortless with a team of smart people. You’ll also be the voice of the customer, capturing urgent feedback and channeling customer insights back to Product and Engineering to drive rapid improvements. You will support pilots and full rollouts, coordinating across Strategy & Operations, Sales, and Engineering.

What You’ll Do

Deliver onboarding and training: build role‑based curricula and quick‑start guides, lead live trainings and office hours, and record short Looms/tutorials
Develop and maintain SOPs & documentation: create internal runbooks, checklists, and templates for onboarding and training; maintain customer‑facing help articles, FAQs, and how‑to guides.
Continuously improve processes: run post-mortems after go‑lives, document lessons learned, and drive experiments that shorten time‑to‑value and improve training effectiveness.
Support technical onboarding with our BizOps Managers: host standing implementation calls to understand the customers’ workflows and needs, then manage customer communications, timelines, risks, and status updates.
Configure the exacare ai platform for new customers: set up environments, roles/permissions, data imports, basic integrations (e.g., SSO, file/API feeds), and workflow settings based on customer requirements.
Provide technical support during onboarding: triage issues and partner with Engineering/Support to drive resolution; communicate updates clearly to customers.
Maintain project hygiene across CRM/CS tools and project management systems; keep notes, tasks, and next steps organized and current.

What You’ll Bring

1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Bachelor’s degree in Business, Engineering, or a related field.
Strong communication and facilitation skills; confident with both executive stakeholders and frontline users.
Process and documentation mindset; you enjoy turning complexity into clear SOPs, checklists, and guides.
Technical aptitude; comfortable with product configuration, data mapping/CSV imports, basics of SSO/APIs/webhooks, and learning new tools quickly
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes.
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Healthcare exposure or familiarity with PHI/privacy considerations (e.g., HIPAA/PHIPA) is a plus.

Benefits and Perks

Competitive salary and equity in a high-growth startup
Paid time off at your discretion
Hybrid work out of our beautiful Toronto office (Queen / Spadina)
Medical, dental, and vision coverage
Great start-up culture (e.g., company off-sites, casual attire, stellar snacks, ChatGPT premium)

Insight into our Core Values

Only the best belong here
We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially
The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision
At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership
We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.
This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics
We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together
We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Solutions Consultant manages technical onboarding, configures the platform for new customers, and delivers effective user training. They also act as a liaison between customers and internal teams to drive product improvements and maintain project documentation.

Requirements

Candidates should have 1+ years of experience in consulting, banking, or B2B SaaS, along with a bachelor's degree in Business or Engineering. Strong communication skills, technical aptitude, and a process-oriented mindset are essential for success in this role.

Skills

Customer onboarding
Technical training
SOP development
Process improvement
Project management
CRM
Data mapping
API integration
SSO
Workflow configuration
Technical support
Client management
Communication
Facilitation
Documentation
Healthcare compliance

Benefits

Competitive salary
Equity
Paid time off
Medical coverage
Dental coverage
Vision coverage
Company off-sites
Casual attire
Stellar snacks
ChatGPT premium

Visa sponsorship

Not detected in the job text

Keywords

Solutions Consultant
B2B SaaS
Onboarding
Implementation
BizOps
SOPs
CRM
API
SSO
Webhooks
Data mapping
CSV imports
Workflow configuration
Technical support
Project management
Healthcare
PHI
HIPAA
PHIPA
Customer success
Training
Facilitation
Documentation
Process improvement
Startup

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