Jobs in Canada

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Added 10 mins ago
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[GSD] Lead, People Tech Operation Excellence (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
As Lead, People Technology Operational Excellence, you will help shape how People Technology supports employees across Agoda owning HRIS service operations covering Tier 2+ tickets, change…
Added 10 mins ago
A
Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Montreal, QC
- Full-time
Lead a team of SMEs to drive People Technology integration projects.
Added 10 mins ago
A
Senior Design Lead (Bangkok based, relocation provided)
Agoda
Montreal, QC
- Full-time
Agoda’s Brand team brings together, brand managers, media planners, project managers, designers, and creatives. We shape how consumers, business partners, and employees experience Agoda,…
Added 10 mins ago
B
Manufacturing Strategy Engineer, Fabrication and Infrastructure
BRP
Sherbrooke, QC
- Full-time
…infrastructure and paint shops. Collaborating closely with project, finance, and operations teams, you will model footprint scenarios and secure the capital expenditure (Capex) analyses…
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Manufacturing Strategy Engineer, Assembly
BRP
Sherbrooke, QC
- Full-time
Lead the initial manpower requirements analysis and identify the direct costs generated.
Added 10 mins ago
A
SAP Project Manager / Delivery Manager
Artech
Montreal, QC
- Contract
…This is an exciting opportunity for a skilled professional to lead end-to-end project delivery, ensuring alignment with business objectives and quality…
Added 10 mins ago
CR
Division Director
Clarity Recruitment
Toronto, ON
- Full-time
Grow the book in two ways. A meaningful share of Search orders arrives through cross-sell from our Project & Interim sales team and from marketing; you make sure every lead is picked up…
Added 10 mins ago
BC
Intermediate Engineer, Heavy Mechanical – Hydropower
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Lead onsite inspections, diagnostics, commissioning and testing
Added 10 mins ago
BC
Intermediate Engineer, Heavy Mechanical – Hydropower
BBA Consultants
Montreal, QC
- Full-time
Lead onsite inspections, diagnostics, commissioning and testing
Added 10 mins ago
OV
Director of Marketing | Temporary Full-Time | South Okanagan Events Centre
Oak View Group
Penticton, BC
- Full-time
Lead the development, implementation, and reconciliation of comprehensive marketing plans for concerts, sporting events, conventions, community events, and other programming across the SOEC…
Added 10 mins ago
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Sea-Doo Mechatronics Project Engineer
BRP
Valcourt, QC
- Full-time
We are looking for a Sea-Doo Electrical Project Engineer reporting to the Team Leader, Sea-Doo R&D Electrical Integrators, your main mandate will be to lead the design, development and…
Added 10 mins ago
KM
Engineering Project Lead
KTH Manufacturing - Shelburne
Shelburne, ON
- Full-time
Must have prior experience working in Automotive Manufacturing
Added 10 mins ago
AW
Director of Avionics
Arden White
AB · Alberta, Canada
- Full-time
Reporting to the Senior Director of Operations, the successful candidate will lead managers and supervisors across avionics workshops, installations and line maintenance, while providing…
Added 10 mins ago
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Product Expert - Bilingual (French is a Must)
ExpensePoint
Canada
- Full-time
Lead client meetings to address: * System configuration and customization * Integration with accounting platforms * Product training for end users and administrators * Troubleshooting…
Added 10 mins ago
Y
Support Engineer in Test (Bilingual – French/English)
YuJa
Toronto, ON · North York, ON
- $60,000 CAD / year
- Full-time
1–2 years of customer service experience, with bilingual French and English proficiency(must have) · Rotational Shifts - Day/Afternoon/Night shifts
Added 10 mins ago
B
Team Lead, Application Delivery & Lifecycle Office
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
This role is designed to lead the Application Delivery and Lifecycle Office within the Information and Technology (I&T) organization at BRP. As the Team Lead for the Application Delivery…
Added 10 mins ago
ER
Application Support Analyst, Procurement
ExperTech Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Lead supplier catalogue and punchout enablement projects from assessment through go-live
Added 10 mins ago
B
Global CRM Specialist (Temporary, 12 months)
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
This role can be based in either Montreal or Sherbrooke
Added 10 mins ago
T
Software Developer 3 (Contract Until March 2028)
TVO
Toronto, ON
- Full-time
As part of the Web Solutions team, the Software Developer 3 will lead the solution architecture while providing guidance to the development team. They will have full stack development…
Added 10 mins ago
ML
Event Specialist
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Ability to manage projects with lead times ranging from several weeks to multiple months while maintaining exceptional attention to detail.
Added 10 mins ago
A
Utilities Design Engineer
AtkinsRéalis
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
AtkinsRéalis is proud to announce its participation in the Alto high-speed rail project, connecting Québec City to Toronto, as an experienced partner within the Cadence consortium.
Added 10 mins ago
A
Radio Systems Designer
AtkinsRéalis
Vancouver, BC
- Full-time
…and communications system designs that support AtkinsRéalis project delivery objectives while fostering innovation, collaboration, and client…
Added 10 mins ago
P
Prime Mover - Commercialization
PepsiCo
Mississauga, ON
- Full-time
The Prime Mover reports directly to the Commercial Planning Lead and is based out of PepsiCo’s Head Office located in Mississauga. This role is responsible for leading and supporting…
Added 24 mins ago
TO
Development Officer
The Ontario SPCA and Humane Society
Pembroke, ON
- $62,000 to $75,000 CAD / year
- Full-time
Must have open availability, including days, evenings, weekends, and holidays · Must have a valid driver’s license and access to a reliable vehicle for travel
Added 24 mins ago
VC
Project Coordinator (Infrastructure Construction)
Valard Construction
Port Hawkesbury, NS
- $80,000 to $108,000 CAD / year
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions

ExaCare AI

Solutions Consultant (2027 New Grad)

Toronto, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: 1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Posting language: English
Posted: Nov 11, 2026

Original job description

About the Role

The Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the BizOps Manager to deliver smooth technical onboarding and effective user training. Working with a product customers already love, you’ll map real-world workflows into a clean exacare configuration, build the playbooks that enable us to scale, and make onboarding feel effortless with a team of smart people. You’ll also be the voice of the customer, capturing urgent feedback and channeling customer insights back to Product and Engineering to drive rapid improvements. You will support pilots and full rollouts, coordinating across Strategy & Operations, Sales, and Engineering.

What You’ll Do

Deliver onboarding and training: build role‑based curricula and quick‑start guides, lead live trainings and office hours, and record short Looms/tutorials
Develop and maintain SOPs & documentation: create internal runbooks, checklists, and templates for onboarding and training; maintain customer‑facing help articles, FAQs, and how‑to guides.
Continuously improve processes: run post-mortems after go‑lives, document lessons learned, and drive experiments that shorten time‑to‑value and improve training effectiveness.
Support technical onboarding with our BizOps Managers: host standing implementation calls to understand the customers’ workflows and needs, then manage customer communications, timelines, risks, and status updates.
Configure the exacare ai platform for new customers: set up environments, roles/permissions, data imports, basic integrations (e.g., SSO, file/API feeds), and workflow settings based on customer requirements.
Provide technical support during onboarding: triage issues and partner with Engineering/Support to drive resolution; communicate updates clearly to customers.
Maintain project hygiene across CRM/CS tools and project management systems; keep notes, tasks, and next steps organized and current.

What You’ll Bring

1+ years in consulting, banking, or in a B2B SaaS customer‑facing role (note: potential exception for new graduates with strong previous internship experience)
Bachelor’s degree in Business, Engineering, or a related field.
Strong communication and facilitation skills; confident with both executive stakeholders and frontline users.
Process and documentation mindset; you enjoy turning complexity into clear SOPs, checklists, and guides.
Technical aptitude; comfortable with product configuration, data mapping/CSV imports, basics of SSO/APIs/webhooks, and learning new tools quickly
Strong relationship-building and client management skills - clear, articulate, friendly, and professional in customer interactions.
High attention to detail and comfortable following and iterating on detailed SOPs
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and evolving processes.
Ability to maintain a no-ego mindset and efficiently handle a variety of admin, technical and client-facing tasks.
Healthcare exposure or familiarity with PHI/privacy considerations (e.g., HIPAA/PHIPA) is a plus.

Benefits and Perks

Competitive salary and equity in a high-growth startup
Paid time off at your discretion
Hybrid work out of our beautiful Toronto office (Queen / Spadina)
Medical, dental, and vision coverage
Great start-up culture (e.g., company off-sites, casual attire, stellar snacks, ChatGPT premium)

Insight into our Core Values

Only the best belong here
We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially
The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision
At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership
We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.
This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics
We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together
We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Solutions Consultant manages technical onboarding, configures the platform for new customers, and delivers effective user training. They also act as a liaison between customers and internal teams to drive product improvements and maintain project documentation.

Requirements

Candidates should have 1+ years of experience in consulting, banking, or B2B SaaS, along with a bachelor's degree in Business or Engineering. Strong communication skills, technical aptitude, and a process-oriented mindset are essential for success in this role.

Skills

Customer onboarding
Technical training
SOP development
Process improvement
Project management
CRM
Data mapping
API integration
SSO
Workflow configuration
Technical support
Client management
Communication
Facilitation
Documentation
Healthcare compliance

Benefits

Competitive salary
Equity
Paid time off
Medical coverage
Dental coverage
Vision coverage
Company off-sites
Casual attire
Stellar snacks
ChatGPT premium

Visa sponsorship

Not detected in the job text

Keywords

Solutions Consultant
B2B SaaS
Onboarding
Implementation
BizOps
SOPs
CRM
API
SSO
Webhooks
Data mapping
CSV imports
Workflow configuration
Technical support
Project management
Healthcare
PHI
HIPAA
PHIPA
Customer success
Training
Facilitation
Documentation
Process improvement
Startup

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Work requirements

Jobs in Canada