About Exafield
Exafield is a leading healthcare market research recruitment and fieldwork agency supporting pharmaceutical, biotechnology, medical device, healthcare consulting, and market research organizations worldwide.
With more than 20 years of experience and an established presence in 11 countries, we provide global reach combined with local expertise to deliver high-quality qualitative and quantitative recruitment solutions. Our team specializes in recruiting patients, caregivers, healthcare professionals, and other hard-to-reach audiences for healthcare research studies.
As our North American business continues to grow, we are looking for a motivated and relationship-focused Client Development Manager to help expand our client base, identify new business opportunities, and strengthen our presence in the healthcare insights and market research industry.
The opportunity
This role is focused on business development, relationship building, and lead generation.
You will be responsible for identifying prospective clients, conducting outreach, developing relationships, and securing introductory meetings with decision-makers. Exafield's leadership team will partner with you on capability presentations, proposal development, pricing, contract negotiations, and closing new business.
This position is ideal for a professional who enjoys opening doors, networking, and creating opportunities.
What you will do
Business Development & Prospecting
- Identify and research new client opportunities across North America.
- Generate leads within healthcare organizations (Market research agencies, Healthcare consulting firms, …)
- Build and manage a strong pipeline of target accounts.
- Execute proactive outreach campaigns through LinkedIn, email, phone, referrals, and networking activities.
- Develop strategic plans for target accounts and key prospects.
Relationship Building
- Establish relationships with senior decision-makers.
- Maintain regular contact with prospective clients.
- Build long-term relationships that create future business opportunities.
Meeting & Opportunity Generation
- Schedule qualified introductory meetings and capability discussions for Exafield leadership.
- Ensure meetings are aligned with prospect needs and business objectives.
- Collaborate closely with senior leadership on account strategies and business development initiatives.
Industry Representation
- Attend relevant conferences, networking events, and industry meetings.
- Represent Exafield professionally within the healthcare market research community.
- Build visibility and awareness of the Exafield brand.
- Monitor industry trends, competitive activity, and market developments to identify new opportunities.
CRM & Pipeline Management
- Maintain accurate records of prospecting activity and client interactions.
- Track meetings, opportunities, and business development outcomes.
- Provide regular pipeline updates and progress reports.
- Ensure all activity is documented within CRM systems.
What we are looking for:
Required Qualifications
- 1+ years of experience in business development, client development, lead generation, account management, or a related role
- Strong networking and relationship-building skills
- Excellent communication and presentation abilities
- Experience using LinkedIn, CRM platforms, and prospecting tools
- Ability to work independently in a remote environment
- Confidence interacting with senior-level stakeholders and decision-makers
- Results-oriented mindset with strong organizational skills
Preferred Qualifications
- Experience within healthcare market research
- Experience supporting pharmaceutical, biotech, medical device, healthcare consulting, or market research clients
- Understanding of qualitative and quantitative research methodologies
Compensation
We offer a competitive compensation package consisting of a base salary plus commission, with compensation structured based on experience, qualifications, and business development expertise.
Our commission program is designed to reward performance and success in generating new client opportunities and contributing to business growth.
Location: Hybrid (Canada)
