Title: IT Support Technician – Desktop & Asset Management
Location: Montreal, Canada
Role: C2H, 4+ mos
Interview: Teams video, then onsite
Ideal/Mandatory skills:
Desired Skillset/credential
Actual Candidate Skills/credentials, describe
Required
Do you reside within commutable distance of Montreal near the airport? Where?
Required
Are you willing/able to work onsite daily?
Required
Computer Imaging (Win11, HP), Build and Deploy, Ship out, IMAC support. Describe total # of years and related skills
Required
Tech support of Win11 and Laptop devices to solve issues
Required
Asset / Inventory Management, Ticket Management ideally via ServiceNow
Required
Familiar with ITIL, ITSM, ServiceNow and/or Remedy
Ideal
BitRaser experience - Data Erasure across Devices. Or similar. Describe
Required
High standards for customer support, dependability, on time, responsiveness, since of urgency, task oriented, follow thru and interpersonal skills
Required
Clear English spoken and written communication skills
Ideal
Worked in an Administration Building of a Manufacturing plant
Ideal
Tech certifications such as A+, etc. Describe
Thanks & Regard
Sumit Sehgal
Team Lead
Phone: +1 469-983-0483
E-Mail: [email protected]
