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Added 18 hours ago
Architecte d’entreprise princ./premier(ère) conseiller(ère) (N18/N19) - FR 425
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $149,341 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Mississauga, ON
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Brossard, QC
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Ingénieur(e) principal(e) en logiciels, Plateforme et intégration - FR 362
Export Development Canada | Exportation et développement Canada
Laval, QC
$96,557 to $128,743 CAD / year
Full-time
Added 1 day ago
Associé(e) de recherche - 613 FR
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $86,898 CAD / year
Full-time
Added 1 day ago
Associé(e) de recherche - 613 FR
Export Development Canada | Exportation et développement Canada
Toronto, ON
$65,172 to $86,898 CAD / year
Full-time
Added 1 day ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
$65,172 to $99,063 CAD / year
Full-time
Added 1 day ago
Sales Operations Senior Associate (18 month contract) - 009 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
Added 1 day ago
Associée principale/Associé principal, Opérations des ventes - 009 FR
Export Development Canada | Exportation et développement Canada
Remote, Canada
Contract · Remote
Added 1 day ago
Associé(e) de recherche - 613 FR
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Associé(e) de recherche - 613 FR
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Research Associate - 613 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $99,063 CAD / year
Full-time
Added 1 day ago
Sales Operations Senior Associate (18 month contract) - 009 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $86,898 CAD / year
Contract
Added 1 day ago
Associée principale/Associé principal, Opérations des ventes - 009 FR
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $86,898 CAD / year
Contract
Added 1 day ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Analyste principal(e), Gestion des incidents de TI - FR 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Added 1 day ago
Analyste principal(e), Gestion des incidents de TI - FR 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote

Export Development Canada | Exportation et développement Canada

Sales Operations Senior Associate (18 month contract) - 009 EN

Ottawa, ON, Canada

Pay: $65,172 to $86,898 CAD / year
Job type: Contract
Apply by: Mar 27, 2027
Experience: Minimum of 4 years of experience in Sales Operations, Business Operations, Analytics, or a related field.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Application deadline: October 12th, 2026 at 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Senior Associate, Sales Operations

Employment Type: Contract - 18 months

Compensation Details:

Sales Enabl. (Ops & Capab.) 15: Salaries typically range from $65,172, to $86,898 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week.
This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.
Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs

Team Overview:

The Sales Operations team is seeking a proactive, analytical, and resourceful Senior Associate to support business development professionals across EDC's regional offices. Reporting to the Manager, Sales Operations, this role is part of a national team of Associates, Senior Associates, Advisors focused on enabling sales execution through effective processes, tools, data, and operational support.
Working in a matrix environment, the Senior Associate will contribute to the overall success of both the Sales Operations team and regional offices by delivering high-quality service and supporting the consistent adoption and continuous improvement of national standards.

What you will be doing:

Deliver high-quality operational support to frontline teams, completing sales activities within established service level agreements (SLAs).
Manage and prioritize requests across shared intake channels, including ServiceNow, to support national work-sharing objectives.
Execute transaction-related processes, including onboarding, due diligence, document review, and CRM updates, while maintaining data accuracy and governance standards.
Provide responsive sales operations support to Regional Directors and Relationship Managers across EDC's regional offices.
Conduct regular one-on-one meetings with Relationship Managers to review CRM pipelines, advance new and renewal opportunities, and coordinate required documentation with internal and external partners.
Communicate sales operations updates, process changes, and key requirements during regional office team meetings.
Identify and support process improvements, change initiatives, and national standards that enhance operational efficiency, consistency, and adoption.
Lead or support team initiatives and corporate projects by gathering and analyzing information, contributing to planning, and supporting effective execution.

What we are looking for:

Bachelor's degree in business administration, Finance, Marketing, Economics, or a related field, or an equivalent combination of education and relevant experience.
Minimum of 4 years of experience in Sales Operations, Business Operations, Analytics, or a related field.
Bilingualism in both official languages (French and English).
Strong written and verbal communication skills, with the ability to engage effectively with internal and external partners.
Experience working with CRM systems and managing data with a high degree of accuracy.

What will make you stand out:

Experience in financial services, commercial lending, or a similar environment.
Experience using ServiceNow CSM and/or Salesforce CRM.

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC's Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction

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More about this job

Responsibilities

Provide operational support to regional sales teams, manage requests through shared intake channels, and complete transaction processes such as onboarding, due diligence, document review, and CRM updates. Support Relationship Managers with pipeline reviews and documentation, communicate process changes, and contribute to national standards, process improvements, and corporate initiatives.

Requirements

Applicants need a bachelor's degree in business administration, finance, marketing, economics, or a related field, or an equivalent combination of education and relevant experience, plus at least four years of relevant experience. They must be bilingual in English and French and have strong communication skills and experience with CRM systems and accurate data management.

Skills

Sales Operations
Business Operations
Data Analysis
CRM Management
Sales Pipeline Management
Transaction Processing
Due Diligence
Document Review
Data Accuracy
Data Governance
Process Improvement
Change Management
Project Coordination
Stakeholder Communication
Workload Prioritization
Bilingual Communication

Benefits

Competitive Compensation
Performance-Based Incentive
Comprehensive Benefits
Work-Life Balance
Hybrid Work Options
Paid Vacation
Corporate Closure Period
Summer Early Fridays
No-Meeting Fridays
Professional Development
Training Programs
Workshops
Language Training
Wellness Programs
Mental Health Support
Fitness Programs
Volunteer Opportunities
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Sales Operations
Business Operations
Sales Enablement
CRM
Salesforce
ServiceNow CSM
ServiceNow
Sales Pipeline
Relationship Management
Onboarding
Due Diligence
Document Review
Data Accuracy
Data Governance
Service Level Agreements
Shared Intake Channels
Transaction Processing
Process Improvement
Change Initiatives
National Standards
Project Execution
Financial Services
Commercial Lending
Business Development
Regional Offices
Bilingualism
Stakeholder Communication

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