Note: This is a regular part-time Support position (up to 24 hours per week) starting as soon as possible. Expected working days are from Monday to Friday and within business hours (to be confirmed during the interview).
Part-time Support Staff employees, as defined by the Part-Time Support Staff Collective Agreement, will be given first consideration.
Note: This position is located at 1001 Fanshawe College Blvd, London, ON N5Y 5R6.
Why This Role Is Important
Reporting to the Program Manager, the regular part-time Academic Officer is responsible for a wide range of administrative duties related to academic planning for the School of Community Studies portfolio including the Community Integration Through Cooperative Education (CICE) program.
How You’ll Make An Impact
- Responsible for front-line operations and service delivery, ensuring a high standard of customer service for students, staff, and the public while coordinating administrative processes and resolving complex inquiries
- Responsible for planning/initiating/implementing the academic cycle
- Completes, verifies and sets up curriculum clusters by semester and Registers students in CICE and elective courses
- Works with Program Manager and Coordinator on enrollment projections, division of enrollment into classes and scheduling/timetabling of individual/group tutoring times for CICE students and Learning Facilitator
- Plans out the use of tutoring space for out-of-class activities
- Provides detailed information to scheduling on how courses are to be scheduled
- Coordinates the sharing of sections between multiple programs and departments and the submission of timetable parameters
- Resolves timetable problems with the scheduler and reviews timetables to resolve scheduling conflicts and make suggestion to correct any apparent errors
- Maintains efficient office systems and procedures including mail, files, reports, and a reliable record system
- Responds to written and telephone inquiries
- Works to achieve optimal allocation of Faculty and Learning Facilitator assignments
- Assists Coordinators/Registrar staff with registration process. Manual registration initially and follow through with computerized registration process
- Works through registration issues (course overrides, changes to section maximums, etc.)
- Tracks Grad Requirements based on year of intake
- Produces summary reports from the database and keeps track of meeting minutes and actions
- Supports marketing and recruiting activities for the School
What You’ll Bring
- 2-year Diploma in a related field or equivalent training in Business Office Administration is required
- Minimum 3-years’ working in an office environment
- An equivalent combination of education and/or experience may be considered.
- Experience with people with unique learning needs is preferred
- Experience applying the principles of diversity and inclusiveness to meet the unique needs of students in the CICE program
- Ability to support students in problem solving as needed
- Advanced computer skills in Database Management (MS Excel and Google Docs) is required
- Intermediate math and budget skills required
- Knowledge of the use of educational technologies at the higher education level and experience developing workshops and training materials that are tailored to various learner profiles is preferred
- An equivalent combination of education and/or experience may be considered
- Excellent administrative/organizational and priority setting skills
- Excellent interpersonal skills (written and oral)
- Ability to work independently as well as in a team environment
- Demonstrate initiative, flexibility and planning skills
- Ability to multi-task on a daily basis
Fanshawe College uses Workday to manage recruitment and hiring processes.
Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to:
[email protected]Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
