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Federated Co-operatives Limited

Supply Chain Support Associate

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: Have 3 years of administrative experience in retail/wholesale food merchandise.
Posting language: English
Posted: Oct 28, 2026

Original job description

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis on our Supply Chain team.

Shift: Tuesday – Friday, 8:30am – 5:00pm & Saturday, 8:00am – 4:40pm

This position requires on-site work and is based in Calgary, AB.

We are looking for an individual to join our team that prides themselves on providing value and service to internal and external stakeholders. If you thrive in a fast-paced environment, this may be the opportunity for you! Please note this position may require working evenings, weekends and Stat holidays.

What You’ll Do

Execute on day-to-day activities with the Supply Chain Support Centre to best support Retails within the Co-operative Retailing System (CRS).
Field inquiries from Retail locations and internal stakeholders via various communication channels.
Receive multiple types of Retail orders and prepare and process the orders.
Assist Retails with ordering processes, technology, and tools.
Liaise between Retail and internal departments to follow up on inventory, pack changes, discrepancies, and all other types of inquiries.
Complete general administrative duties and assist with data entry as required.
Provide backup services to Transportation, Distribution Centres, and management as required.

Who You’ll Work With

The Team: You will work closely with other Supply Chain Support Associates and will have 2 direct reports. This team strives to cultivate a culture of collaboration and proactivity.

The Collaborators: You will work closely with other functions in our Supply Chain business unit and collaborate across the organization with teams such as the distribution centres, retails stores, independent clients, etc.

The Customers: You will demonstrate customer focus while supporting the needs of the whole Co-operative Retailing System (CRS).

Why It Matters

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who You Are

You are looking for a career in Supply Chain and:

Have 3 years of administrative experience in retail/wholesale food merchandise.
Have a high school education with preferences towards a business diploma.
Possess excellent verbal and written communication skills.
Are comfortable with computers and learning software tools at a minimum of an intermediate level.
Experience working in a call centre would be considered an asset.

What We Offer

Competitive wages and an employer-contributed pension plan.
Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential.

If this opportunity speaks to you, we invite you to apply by November 3, 2026.

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.FCLLP

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with FCL policies.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

Apply About employer

More about this job

Responsibilities

Handle inquiries from retail locations and internal stakeholders, receive and process retail orders, and assist with ordering processes, technology, and tools. Coordinate with internal departments on inventory and order issues, complete administrative and data-entry tasks, and provide backup support to transportation, distribution centres, and management.

Requirements

Applicants should have three years of administrative experience in retail or wholesale food merchandise and a high school education; a business diploma is preferred. Strong verbal and written communication skills and intermediate computer and software-tool proficiency are expected, while call centre experience is an asset.

Skills

Administrative Experience
Retail And Wholesale Food Merchandise
Verbal Communication
Written Communication
Computer Proficiency
Software Tools
Order Processing
Customer Service
Data Entry
Inventory Coordination
Stakeholder Communication
Call Centre Experience

Benefits

Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Supply Chain Support Centre
Retail
Co-operative Retailing System
Wholesale Food Merchandise
Order Processing
Retail Orders
Ordering Processes
Inventory
Pack Changes
Discrepancy Resolution
Customer Service
Stakeholder Support
Administrative Duties
Data Entry
Computer Proficiency
Software Tools
Call Centre
Transportation
Distribution Centres
Business Diploma

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