Outbound Sales Executive – Ficari Inc.
Quality & Company is a leading furniture manufacturer with over 30 years of experience working with top hospitality brands, architects, and designers worldwide. For over three decades, we have helped shape the guest experience in luxury hotels, resorts, and destination properties - delivering custom furniture that blends artistry, engineering, and enduring quality. Operated by some of the industry’s finest experts, we are expanding and seeking top talent to support our continued growth and vision.
Ficari Inc., a high-end residential collection line of the company, is seeking a driven Outbound Sales Executive to join our growing team. We are looking for a candidate with strong business development skills, a passion for expanding sales within the luxury segment, and the confidence to challenge the status quo while contributing to the brand’s continued growth.
Under the supervision of the Director of Operations, this individual will lead the outbound sales function and drive new business growth. As an Outbound Sales Executive, you will be responsible for expanding the brand’s market reach, proactively prospecting new opportunities, and meeting with potential clients across Canada and/or the US to build a strong pipeline and convert leads into revenue.
Key Responsibilities:
· Lead Generation & Outreach, proactively identify and research new prospects across interior design, architecture, hospitality, and luxury residential/hospitality markets.
- Execute structured outbound outreach, build and maintain targeted lead lists.
- Introduce the Ficari brand, product lines, and value proposition with clarity and confidence.
- Secure meetings, showroom appointments, or virtual presentations with qualified prospects.
- Gather initial project information, timelines, budgets, and needs to support overall qualification.
· Pipeline & CRM Management, maintain an outbound-driven pipeline with consistent follow-up. Log all outreach activities, status updates, and client interactions in CRM with accuracy.
- Track KPIs: new leads added, outreach volume, meetings booked, and opportunities generated.
- Work closely with DOO to refine outreach strategies, target verticals, and messaging.
- Coordinate with marketing to leverage new collateral, sample kits, and campaigns.
- Provide insights on market trends, competitive observations, and client needs.
- Represent Ficari with a professional, elevated tone aligned with the brand’s luxury aesthetic.
· Develop strong product knowledge, including materials, finishes, pricing, and production details. Prepare quotes, provide samples, and support project decisions.
· Meet monthly sales quotas for outbound touches, qualified opportunities, and meetings scheduled. Contribute directly to revenue growth by opening new client relationships and unlocking new projects.
· Maintain existing client relationships by providing product information, newsletters, and check-in methodologies to keep interest high.
· Travel across Canada and/or the US to build a strong client portfolio.
· Provide required communication logs, tracking, brand visibility opportunities, reports, and related data to DOO and CEO on a regularly scheduled basis.
Qualifications:
- 2–5 years of outbound sales, business development, or B2B lead generation experience.
- Experience in interior design, furniture, luxury goods, residential and hospitality sector is a strong asset.
- Excellent communication skills - written, verbal, and digital outreach.
- Highly organized, self-driven, and comfortable in a target-based environment.
- Familiarity with CRM and ERP software, Monday, SAP or Salesforce.
· Strong knowledge of Microsoft 365 Systems (Excel, Outlook, Teams)
· Strong mathematical and numerical skills.
· Possess strong negotiation skills.
· Candidate may be based in either Canada or the United States.
Education:
Post secondary education in a relevant field such as business or marketing would be considered an asset.
What we Offer:
· Dental, Vision, and Health Care
· Casual Dress
· On-Site Free Parking
· Competitive base salary with a tiered commission structure
$70K - $80K base + Comm
FICARI Inc and its companies are committed to providing an inclusive and barrier-free work environment, beginning with our hiring process. We are an Equal Opportunity Employer, and welcome applications from all equity-deserving groups. FICARI Inc provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Any request must be made to the Human Resources department in advance, where we will work together to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair, and equitable manner.
We thank all applicants for their interest in this opportunity. Please note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications of the applicant. FICARI Inc reserves the right to conduct a formal interview or other applicable testing where required.
